A way of doing things. Doing the right or wrong thing. Ideas about actions. Personal rules.
What is ethics
100
taking a phone call correctly and a message.
What is telecommunication
100
A bond between two people.
What is a relationship
100
Association for Recards Managers and Administrators
What is ARMA
100
instructions for a computer
What is computer programs
200
When you are not following the rules or spreading rumers.
What is unethical
200
Doing a confrense over a video.
What is video confrensing
200
good, positive things for others.
What is a deposite
200
A computer program that provides interface to work with file systems
What is File Management
200
a program used to create graphs
What is excel
300
Watch what you are doing on the computer.
What is legal for a school or a company to do.
300
The reseptionist should always answer the phone with the _____ _____ and does not have to identifiy him or her.
What is company name
300
Doing bad things to others.
What is a withdrawels
300
unit by unit order
What is alphabetic files
300
a program used to make slid shows
What is power point
400
He stole money from hard working people.
What is bernie madoff.
400
How many times should the phone ring untill you answer it.
What is two times
400
When both people make the right choice.
What is win win
400
zip code
area code
catalog and product code
What is coded numeric
400
a program used to make business letters
What is word
500
1)Think through the dilema identify the components.2)consider options.3)decide which option is ethical.4)how can i impliment the option.5)what are my consequenses of my decision.
What is the five steps to ethical desition making
500
Message taking
What is 1) name of person calling 2)phone number 3)date and time 4) short detail 5)name of company 6)who is it for 7)type of response desired
500
what are the 6 deposits
What is keeping promises, loyal, listen, do small acts of kindness, say sorry, set clear expectations.