C
When did UMR partnered with GEHA
1.1.2025
What does CPS stand for
Claims Processing System
What does OPI stand for?
Organization Plan Indicator (Primary Network)
It is advised to open how many JACADA screens when processing?
3 or more (2 for gjbb and 1 for bwaa)
Today is what National Day
National Donut Day - and if we're eating healthy, National Veggie Burger Day :D
How often will you reset the Jacada Password?
Every 90 days
What program have we struggled to get access to?
My Learning
What is GEHA's OPI in CPS
It is always GDM
How do we view the Coverage Begin Date from CPS/Jacada?
BWAA Option 51 > Enter Member ID and Hit Enter
Which BWAA option is used to view dependent's eligibility
Option 56
What will be the customer's name you will always see in Jacada?
GEHA or Government Employees Health Association
What are the call center hours?
7a to 7p CST
What KC did we bookmark to figure out CPS/Jacada Hot Keys?
CPS Tips and Shortcuts - KM 1424601
This morning, what did Karen show us during her Show and Tell?
Her Lego Collection
On the tooth chart, What is tooth # 90
Whole Mouth
Go to Cert: C34232066 - Is any one termed?
Marc Delatorre termed 08.21.23
Who is our very own IT person?
Chris Stumpf
Which two types of dental claims will you be processing?
FEHB and FEDVIP
Just in case we are absent or missed any information during training.
What did the pink ink do to Lex
It dissolved in her body
If claim is received electronically, where will you see the form? If claim is received by Mail, where will you see the claim form?
If claim is received electronically in WebClaims. If by mail, in OnBase
GEHA has access to three networks. What are they?
Connection Dental; Dentemax and Carrington
On the recap email we received on Wednesday, why will we click on the italicized claim control number or BLX Message?
The italicized claim number or pend message to view the claim and the reason it's still pending
Going into MID G45700132, What is the employee's name and effective date?
Employee: Juan Delatorre; Effective date: 01.01.263
What are the steps if you cannot locate provider's address while processing your claim?
1 Go to OnBase
2 Forms
3 NET - Network Ops > PSR (OBForm)