ID Verification
What tips can you give an applicant who needs to resend their ID picture for verification that failed the first time?
Dark Background
Mobile Photo better than Web cam
No Scanned copy
No busy background
What does "$12" mean when shown on CSP?
Incorrect Account type
No sufficient deposits for 6 Months
If the applicant successfully linked an account during the ________ _________ stage they can choose that account for the disbursement of their funds
Income Verification
Which are some identifiers you can use to confirm that a PLD exists on a deed?
Lot, Block, APN
An applicant submits a bank statement for us to complete the Bank Account Ownership Fraud Review task. You have a clarification What slack channel would you send this to for review?
#agent_team_requests
What are ways that applicant IDs are submitted by the applicant?
Chat
CSP
We are able to accept paystubs that ONLY show commission income TRUE OR FALSE
To add an account manually, they will need their full ______________ and ____________ numbers
Account and Routing
What is a common PLD heading?
Exhibit A - Property Legal Description
Name ONE fraud tool that is used in the application. Describe how it helps prevent fraud.
GIACT
MITEK
What are at least THREE red flags to look out for when inspecting an ID for fraud?
Eye color doesn't match, photo looks photoshopped, photo is cut off
What are eligible accounts for Income Verification?
Checking
Savings
We use _______ to detect information on a disbursement account.
GIACT
To complete the Property Legal Description, the status of the application must be in ________
Gen Notary Disclosure
Name TWO red flags to look out for when inspecting manually submitted ID?
Perfect Signature
EYE Colour
Ghost image
How can you tell if an ID has passed MiTek?
Green Check on ID tab
When can an applicant include spousal income?
Community and Homestead
We can tell applicants to email bank statements to loans@figure.com
FALSE
To complete the PLD _ document is needed
LTD / LFD
Which of the following is an acceptable name change document?
Marriage certificate
Divorce document
Court Name Change Document
If you see a Document_Verification_Failure task and the ID has passed MiTek, what should you do?
Make sure there are no notes outlining a special circumstance, and cancel the task
Where can you look on CSP to see if an applicant has a counter offer?
Verified Total Income section of app details
If the Bank account name is a business Name, what is the procedure to follow?
SOS application
Check Owner name matches
If yes - take screenshot upload and proceed with no fraud risk
If No - Request bank statement and Articles of Organization or Operating Agreement
Describe the 4 parts in the legal description
1 - Exhibit A
2 - Situate Clause
3 - LOT/ Block/ Subdivision
4 - APN Number
What are the fraud checks to do before processing paystub
No Round amount
High Income for designation
Check address and Phone number
Simplistic appearance
Only single regular income