Spelling and Grammar
When accessing a secure website, you must separate these words into two, rather than combining them into a single preposition.
What is "in to", AKA "log in to"?
I am writing this question, and THEY are waiting on the answer, but YOU are responsible for identifying the correct point-of-view to use in KB.
What is second-person point-of-view?
The type of word used to start an item in a numbered list of process steps.
What is a verb?
Also accepted: What is an action word?
This 17-digit alpha-numeric identifier allows us to pull up a customer's vehicle information, and no longer has to be spelled out.
What is a VIN?
This country has the most time zones in the world.
What is France?
When ending a sentence with a phrase such as "Do you want to pair your phone?", this backbone of grammatically correct sentence structure must be omitted.
What is a period?
To maintain this 11-letter quality, a writer must decide if "The President" always gets uppercase treatment, or only when followed by a name.
What is consistency?
Also accepted: What is capitalize?
The two ways used to begin an item in a bulleted list.
What are nouns and "if" or "for" statements?
When writing corporate copy, you must prefix this word with "Ford" or "Lincoln" on first use, but capitalize it standalone every time after.
What is Dealer?
This popular mathematical formula can be sung to the tune of Pop Goes the Weasel.
What is the quadratic formula?
This category of mail delivery requires you to drop the periods from its common two-letter abbreviation.
What is a PO Box?
Instead of using this lazy, non-descriptive two-word phrase for hyperlinks, modern web design demands using descriptive text like "View Our Portfolio."
What is "click here"?
A vision-impaired end-user will have a poor experience indeed if this vital accessibility piece is missing from your images.
What is alt text?
It's what you get when they're shortening sentences, what muscles do during a workout, and what we simply mustn't use in KB.
What are contractions?
The chemical symbol Au represents this precious metal.
What is gold?
Of the seven street types, these three only are abbreviated when paired with a specific street number.
What are Avenue (Ave.), Boulevard (Blvd.), and Street (St.)?
Note: The remaining four types that are not abbreviated are Drive, Circle, Road, and Alley.
When giving instructions to customers about performing steps within a program or application, this crucial first step must always be included.
What is logging in?
This border style is used for the outside table borders, while a different, twice-as-nice style is used for the inner cell borders.
What are "solid" and "double"?
This question provides an example of what not to do when composing this vital piece of your article.
What is a TLDR?
Also accepted: What is a summary statement?
Modern digital style guides state that there is no need to use this raised formatting feature on the ™ or ® symbols.
What is superscript?
These are the three types of hyphens and dashes used in KB, and the situations in which they would be used.
What are hyphens, en-dashes, and em-dashes?
Hyphen: Used to join compound modifiers that precede a noun, and inside phone numbers.
En-dash: Used to denote numerical, time, and date ranges.
Em-dash: Used to indicate an abrupt break or parenthetical pause for emphasis.
To avoid confusing readers, a writer must present how-to steps in this specific type of logical sequence.
What is order of operations?
Also accepted: What is the order in which it is experienced by the user?
While you would simply write "Select Save," this specific automotive exception allows you to write "Press the hazard light button" instead.
What are in-vehicle physical buttons (or icons lacking text)?
Your end-user will not know what to do next when looking at accordions if you do not include this important piece.
What is a lead-in sentence?
These two words describing the start and mid-point of the day must be spelled out completely, as the use of their numerical counterparts is strictly forbidden.
What are "midnight" and "noon"?