IS Admin
I’m new to Keap and need to import my contacts.
What is the article, “Import your contacts”?
I want to connect to my apps with Zapier.
What is the article, “Zapier”?
I want to set up a payment plan for the purchase of a single product.
What is the article, “Set up a payment plan”?
I want to import data into my apps.
What is the article, “Importing Data”?
A CSR needs basic information about Slack usage.
What is the article, “Slack guidelines”?
I’m looking for my app ID.
What is the article, “What is my app id”?
A user wants to know if you can increase their API calls.
What is the article, “API Troubleshooting”?
I want to automatically apply a discount to my orders.
What is the article, “Order Total Discount”?
I lost my contact records and I want to know what it takes to get it back.
What is the article, “Restore deleted contacts and other data”? Or “Data Restore”
A CSR is dealing with a very challenging customer.
What is the article, “Handling Challenging Customers”?
I want to delete users who no longer work for me.
What is the article, "Deactivate a user profile”?
A user wants to learn more about WePay for Keap Payments.
What is the article, “Who Is WePay”?
I need help setting up my shipping configuration for my products.
What is the article, “Configure shipping options”?
I need help with transferring campaigns between two Max Classic apps.
What is the article, “Data Transfer Projects”?
A CSR needs instructions for using Okta.
What is the article, “Okta - How to”?
I just imported my contacts and I need to remove the duplicates.
What is the article, “Identify duplicate contact records”?
~DAILY DOUBLE!~
Go find the article:
A user wants to sync their Gmail account in their app.
Then, choose either existing question points or a 2x multiplier.
What is the article, “Email sync”? (press the +/- once for existing question points and twice for 2x multiplier.
I want help defining what actions happen when purchases fail.
What is the article, “Automate follow-up on failed purchases”?
I deleted an internal form from a campaign, but I still need to delete it from my app.
What is the article, “Data Other”?
A CSR wants help with overtime and pay statements in ADP.
What is the article, “ADP for Keapers”?
I want a report with a list of all tasks in the system that meet a specific set of criteria.
What is the article, “Task note report”?
A user wants to create Keap-compatible web forms on a WordPress site.
What is the article, “WordPress Plugin Set up”?
I don’t want my auto-charges to fail. I want help setting up proactive communications for customers whose credit card is about to expire.
What is the article, “Set up automation for credit card expiration”?
I want to know how much it will cost to get my data back.
What is the article, “Data Restore”?
A Support team member wants to see all of their role resources.
What is the article, “Support Resources”?