People are storytelling animals
Ontology
Webs of significance; systems of shared meaning
Culture
Corporate, personal, collegial
Stories
Unwitting allegiance to covert control
Consent
A perspective achieved through critical reflection on power relations and their consequences that opposes the status quo
Standpoint
Communication that appeal to reason are best viewed as these
Stories
Actions by which members constitute and reveal their culture to themselves and others
Cultural performances
Dramatic, planned sets of activities that bring together aspects of cultural ideology into a single event; of passage and integration
Rites
Free expression of ideas, but no voice
Involvement
Origins in Marxist and __ theory
Feminist
Symbolic actions (words/deeds) that have sequence and meaning for people
Narration
Mapping out social discourse; understanding a culture as members experience it
Ethnography
Regular routines of communication that express important values in an organization; Personal, social, task
Rituals
Stakeholder democracy in action
Participation
Cultures are ___; groups experience dissimilar power, opportunities, and perspectives
Hierarchies
Congruence between values in a message and what we regard as truthful/human; the story rings true
Fidelity
A record of the intertwined layers of common meaning that underlie what a particular group says/does
Thick description
Productivity, precision, efficiency; Top-down leadership, tight control
Classic management theory
Communication as transmission of info; reflects the real world
Information model
Pluralistic kinds of knowledge that arise out of the material, social, and symbolic circumstance of a particular group.
Local/Situated
Characters act in a reliable fashion; the story hangs together
Coherence
Express priorities, values, and hierarchy of an organization.
Metaphors/Vocabulary
Overt managerial moves to extend control
Strategy
Communication (language) as creation of meaning; produces and sustains social reality
Communication model
These standpoints generate more complete and, thus, more accurate knowledge
Subordinated (subjugated)