I got Options!
Show me the Proof
I'm in Control!
What a wreck!
So many tasks, so little time!
100

In most states, these coverages should match otherwise a form is required. 

What is Liability, Uninsured Motorist, and Underinsured Motorist?

100

We will NHR this task when working POGA

 What are tasks with the same suggested address?

100

 (2 answers required) This is the name of the process used to action a policy when in NBUS window and this is the name of the process close to the renewal. 

What is a cancellation? What is a nonrenewal? 

100

This is the report pulled for Claims.


What is CLUE?

100

Speaking of time: this is the time all lunches and breaks must be COMPLETED by.

What is PRIOR TO the last hour of your shift?

200

This is the handling if we received invalid forms and are in the NBUS window. 

What is revert coverage to inception and resend a copy of blank forms to the customer (and IA if applicable)?

200

This is the time frame for placing a return date on a request. ( i.e. return by ##/##/##)

What is 14 days with day after mail being day 1?


 

200

This is the time cut off for having to change your letter date due to a PPF (pending policy fix)



3PM!


Reminder: it is also the reason PPF's should be worked immediately after your current tasks and email should be checked often

200

These are the types of claims that may have a referral or trigger a notification but do not get added to the policy.

What is ERS, GLASS, and Claims?

200

This is the time cut off for having to change your letter date due to a PPF (pending policy fix)

3PM!


Reminder: it is also the reason PPF's should be worked immediately after your current tasks and email should be checked often

300

This option coverage does not require a form to add or reject in the trained states.

What is Med Pay

300

We are sending a request for POGA proof when these 2 situations occur.

What is the suggested address is out of state or neither the suggested address nor current garaging address make sense? 

300

This is how a controlled letter is classified and handled.

 What is PORS, mailed to insured and additional insureds and emailed to IA only?

300

This is the payout type that does not need to be added when adding an AF or NAF loss

What is rental reimbursement?

300

This is the handling for NON PORS with FCRA as an exception.  

What is place in the correct non pors folder and email the insured/IA a copy as well?

400

This state has a statutory liability limit of 25/50 and requires a form not to match for supplemental liability. 

What is New York?

400

These should go to filenet with working POGA (OR radius)

What is google map images?


(Let's talk about it)

400

This should be on all controlled letters unless it is clear that we are no longer willing to insure the policyholder. 

What is reconsideration?

400

These are all the places we should be looking for driver info.

What is the commercial policy, the personal policy, ATLAS(claim summary and documents), and VINDL/ ACCURINT?

400

That's just not my business: this is the selection that you should make when rewriting or reissuing a policy due to a sole prop having an identifier such as LLC, INC, CORP, etc. 

What is Change in Business Ownership Type?

500

This state requires a form to exceed 300k CSL or 100/300 um/uim

What is South Dakota?

500

These are 2 types of acceptable POGA Proof. ( Answers may very)

  • 3 months of complete bank or credit card statements, showing multiple transactions, dated within the last 30-90 days.
  • Tax Statement or Property Tax Document (must be filed within the last 180 days) 
  • Pay Stub showing address, location of employer AND tax portion within  past 30 days
  • Two (2) full utility bills, including usage and service     address (land line telephone, internet, electric gas, cable, water),  from the prior 30-60 days.
  • Mortgage or leasing documents within the last 30 days
  • Parking lease or rental agreement (must include full vehicle information, including VIN(s) and be current/active) 
  • Signed letter from property owner with photo of     parked vehicle at the rated location (dated within the last 30 days)
500

The parties to be included when sending out via mail controlled letters. 

What is the Named Insured, all additional/designated insureds, and lienholders?

500

This is the handling for an excluded driver being involved in a loss within NBUS.  

What is action the policy?

500

Time; an MVR can be how old?

What is an MVR has to be within 90 days of the driver add date or bind whichever is applicable

M
e
n
u