INTRO. TO BANKING
A DEPOSIT ACCOUNT THAT ALLOWS ACCOUNT HOLDERS TO WITHDRAW AVAILABLE FUNDS WITHOUT HAVING TO GET PERMISSION FROM BANK BEFOREHAND.
WHAT IS DDA?
IT IS THE FLOW PROCESS TO AUTHENTICATE YOUR CALL.
WHAT IS THE MAC METHOD?
THIS IS A UNSECURED OPEN ENDED LOAN.
WHAT IS A CREDIT CARD?
A LIBRARY OF NAVIGATION ARTICLES THAT CAN VIEWED BY BROWSING THE CATEGORY MENU.
WHAT IS THE NAVTOOL?
THIS IS USED INSIDE THE ADMIN TOOL TO MANAGE ALERTS FOR THE CUSTOMER.
WHAT IS THE PACMAN TOOL?
THIS ACCOUNT HAS TO AVERAGE BEGINNING DAY BALANCE OF $75,000 OR MORE.
WHAT IS A CHASE SAPPHIRE ACCOUNT?
USE THIS TO CHECK FOR ANY ACH TRANSACTION COMING FROM THE BANK.
WHAT IS ESERVE?
THIS INITIATIVE ENCOURAGES CUSTOMERS TO RESOLVE ISSUES BEFORE CALLING.
WHAT IS TAPPING FIRST/ TAP FIRST TRANSACTIONS?
A COURTESY EXCEPTION MADE TO CREDIT BACK ACCOUNT.
WHAT IS A STANDARD FEE REFUND?
A system used to validate that the customer's ID is in an 'active' status
What is Digital Profile Management (DPM)?
COMMONLY ABBREVIATED AS MICR, THESE NUMBERS ARE SEEN ON THE BOTTOM OF CHASE CHECKS.
WHAT IS MAGNETIC INK CHARACTER RECOGNITION?
THIS INTERNAL AUTHENTICATION TOOL IS USED WHEN VERIFYING CALLER.
WHAT IS CONNECT US?
This is used by Online Specialists to respond to Move Money inquiries.
What is MMCSR?
YOU GO HERE IN CA TO ASSIST CUSTOMER WITH AUTO PAYMENTS.
WHAT IS MONETARY TRANSACTION?
THIS IS THE NEXT STEP AFTER
WHAT IS NEXT STEP?
YOU HAVE TO DO THIS TO MOVE TO THE NEXT PIAT.
WHAT IS AN EVALUATION?
$5
WHAT IS THE LATE FEE FOR PAY IN 4?