an electronic message used by individuals to communicate with one another
What is an email?
100
a written message used by individuals within an organization to communicate with one another
What is memorandum?
100
the author of a document
Who is the writer?
100
paragraphs that make up the main message
What is body?
100
grid of rows and columns that intersect to form cells into which information can be typed
What is a table?
200
indicates that another document is attached to the letter
What is an attachment notation?
200
alerts the reader to immediately to the content of the document
What is the subject line?
200
copy from which you are keying
What is source document?
200
short reports that are often prepared without covers and binders and, if longer than one page, is usually fastened in the upper left corner by a staple or paper clip
What is an unbound report?
200
indicates that another document is enclosed with a letter
What is an enclosure notation?
300
the person to whom you are sending the memorandum
Who is the addressee?
300
information arranged vertically
What are columns?
300
the closing or the farewell of the letter
What is the complimentary close?
300
the greeting of the letter
What is the salutation?
300
all parts of a letter (including paragraphs) begin at the left margin
What is block format?
400
a code entered into a document by pressing the Enter key that indicates the end of a paragraph or sentence
What is hard return?
400
the address to which the letter is being sent
What is letter address?
400
the address of the person sending the letter
What is return address?
400
indicates who keyed the document
What is reference initials?
400
a return that the application inserts automatically when you reach the end of a line
What is soft return?
500
a punctuation style for letters in which there is a colon following the salutation and comma follows the complimentary closing
What is mixed punctuation?
500
authors cited in reports, are listed alphabetically by author surnames at the end of the report under the heading references (or bibliography or works cited)
What is reference list?
500
parentheses used in the report body to give credit to authors' for quotes taken from their works
What is textual citations?
500
a punctuation style for letters in which there is no punctuation following the salutation and complimentary close of the letter
What is open punctuation?
500
symbols used to indicate errors that need correcting when re-keying copy