Food and Drink
Random
Cleaning
Policies and Procedures
Policies and Procedures
100
A customer just ordered a black bean burger, where do you get it from?
the freezer by the soda machine
100
General Process for making a make line back up
Pull food, wash if necessary. Date Dot Saran Wrap Put in cheese fridge
100
A food rush just ended. What are you going to do?
Clean Lobby - table, floors, dishes Do the dishes backups/
100
How you answer the phone
"we're having a great dat at cafe o'play this is ____ how can i help you?"
100
How many behavior strikes a kid gets before removal
3
200
What is the process of handling chicken for salads
Thaw. Rinse. Slice long ways. Dice. 1/2 breast/ Portion cup. Date dot
200
When is outside food allowed?
Formula or Allergies
200
Dishwasher nightly process
-spray with degreaser and scrub -run empty -drain - clean 3 filters - turn off
200
How do you process a punch card admission
press punch card button if nothing else on order, tender as cash
200
How do you process a pass holder admission
select or create new customer (fill in ALL info!) Assign to POS chose pass holder admission if nothing else on order - tender as cash
300
Chicken Salad prep
Take half of the pre made salad. Add grapes and nuts. Make line pan. Date dot for 7 days.
300
Name 4 parachute game
No, making a tent doesn't count
300
Process for cleaning the cafe floors
-move tables and sweep with broom -dust mop -mop
300
This is the process for call in shifts
If you haven't heard from the manager at 45 minutes to your shift, call the cafe at 30 minutes. If we do not answer, come in.
300
How do you set up a tab
Chose or create new customer (fill in all info) Assign to POS add items suspend
400
What types of lettuce do we have & what is one thing each is used for
Romaine, harvest blend, spinach/kale
400
What do you check in the daily structure safety check
-Pipes -Vinyl Pads -Slides -Netting -Ropes and webbing
400
What do you clean the bathroom mirrors with?
Windex!!!!!
400
What gets cleaned nightly in the play area besides the top of the play structre
-Slides -handle bars -mats under ropes -slide mats -drinking fountains -tables/chairs -Toddler area -toys -gaga pit
400
This is the process for cleaning the bathroom
-toilets, inside and outside -sink -changing table -all trashcans -door handles -floors -paper towel dispenser
500
At the beginning of the story, these two characters were left behind in Mexico.
Water/Iced Tea - 2 Coffee - 3 Cheese - 2 weeks Ice cream cones - 2 weeks
500
A child came in and it too tall to play. What are you going to do.
Explain the policy. Give them a VIP or caregiver wristband. Monitor the child if they play they need to stay in cafe.
500
Walk us through the nightly oven cleaning
Turn off - cool down Remove rack Clean rack and tray with turbo chef cleaner Spray all areas inside the oven scrub with clean white towel *DON't Forget the door, and ceiling Towel will be brown
500
How many sinks do we have
6
500
This is the process for body fluid spills
-PROTECT the area -wet floor signs -GLOVES - Use spill eater and vaccum OR simple green depending on type of spill -mop of necessary
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