Responsibilities
Who is to mark the patient...
- Here
- Ready to go Back
- In treatment
- Patient Gone
- The front
- The front
- Clinical
- Clinical
What are the three different types of exams and their abbreviations?
Complete (CE), Limited (LE) and Periodic/Hygiene Check (PE)
When does Guardian insurance cover nightguards?
Never
When does Martin need the preliminary impression (temp shim) with the final impression?
Bridges and anterior crowns
What do we need after we complete Endo or place an implant?
PA of that tooth/area
Opening Duties: Name FOUR out of the FIVE things that needs to be turned on in the operatory room.
Light, X-ray machine, TV, both monitors, and cavitron.
TIMING!!
What is the ideal time the exam sheet should be dropped off to the Doctor?
Before the 30 minute mark
What fee schedule does Ameritas use?
Dentemax
What needs to be done if a patient "needs" their perm. crown back sooner than 2.5 weeks?
Name at least FOUR.
Get the date patient needs it back by, check with lab if they can fabricate it in time, double check if it requires a LRF or if we can scan, edit lab script with appropriate date, inform patient of LRF pricing if it is needed.
What do we need in order for insurance to cover SRP's?
DOUBLE OR NOTHING
Name how recent these things need to be done.
Probes and FMX
DOUBLE OR NOTHING
Probes-6 months
FMX- 3-5 years
Name FOUR places we can put IMPORTANT information regarding the patient and/or their appointment.
Appointment notes, Communication Log, Pop-ups, Patients chart (white box), Route slip.
What is the flow of conversation when Dr enters room?
Introductions, important patient history, patient concerns, go around with IO camera.
What does the New Patient Special cover?
DOUBLE OR NOTHING
If patient came in for a limited, how long after are they eligible for NPS to get fully established?
Exam and X-rays
DOUBLE OR NOTHING
30 days
What THREE labs fabricate flexi partials?
DOUBLE OR NOTHING
Name whether the lab accepts impressions, scans, or both.
Dandy (Scan), Stull (Impress), NDX Clearwater (both - we don't typically use them!)
What x-ray(s) are needed when delivering crown/bridge? Explain why we need it/them.
Bitewing before cemented (make sure its seated properly and has contacts) and after cemented (still seated properly and all cement is cleaned up).
What "Additional Instructions" do you need to add when sending a scan for an Orthotic?
DOUBLE OR NOTHING
What TWO labs are we sending scans to currently for Orthotics?
Dr Name, Address, Specify maxillary or mandibular, and "Please fabricate orthotic with posterior centric stops and canine/anterior guidance"
DOUBLE OR NOTHING
NDX MI (Davis Dental Lab) and Dandy
CE/CF/PANO: What NEEDS to be done/completed BEFORE Dr comes in for exam?
Name at least FIVE.
Pre-charting (missing teeth and restorative), Update any X-rays and IO's, Gum measurements, Exam sheet filled out, Providers changes where needed, Pre-heat for any treatment.
Put together a Treatment Estimate, Call pt to inform them of OOP
Name SIX out of the SEVEN labs that fabricate retainers.
Simply clear (orthobrain), Clear correct, Dandy, Michaelangelo, Artisan, NDX (Davis Dental Lab), and Stull.
What is the office policy in regards to...
- PTO (Hint: How far in advance must it be submitted)
- Calling out for scheduled shift (Hint: Who must you speak to?)
- Late for scheduled shift (Hint: Who must you speak to?)
- PTO must be put in AT LEAST 30 days in advance
- If absent speak to a LEAD (Jodi, Kristy, Bree, Paige)
- If late report to department lead DIRECTLY after clocking in
Closing duties: Name EIGHT out of the NINE closing duties in STERILE.
Empty Ultrasonic, Turn Off Oiler Machine, Trays Set Up, Load/Unload Instruments into the Autoclave, Master Shutdown, Check that N2O is Off, Laundry, Collect/Take Out Trash, and Lights.
Complete Exam with NP: What needs to be done/completed in order to walk up the patient? Name at least SIX.
Route slip filled out by Dr, Appointment set complete, Treatment charted, Treatment prioritized, Route slip and appointment matches, Notes are completed, Pt has everything (referrals, goodie bags, personal items, etc.).
Name THREE of the FOUR things needed in order for insurance to show possible coverage for a bridge.
FMX, how long has the pontic tooth been missing, Is there a missing tooth clause - are there other teeth missing in the same arch, are abutment teeth crown eligible.
Name ALL the labs that accept scans to fabricate products?
DOUBLE OR NOTHING
Name one thing each lab fabricates for us from the scan?
Martin Ceramic Arts, NDX MI (Davis Dental Lab), Simply Clear (orthobrain), Digi3DWorks, and Dandy.
DOUBLE OR NOTHING
Martin- CR, BR, Wax ups/diagnostic casts, Orthotic (coming soon)... NDX- Orthotics... Simply Clear- Ortho... Digi3DWorks- Surg. guides... Dandy- Retainers, Flippers, some CR/BR/Orthotics/removables.
Name ALL FULL TIME PROVIDERS initials and either first or last name.
DSMK- Stephen Klement, DJAF- Jacob Foshee, DKLG- Kelsey Geraghty
AFL- Ali Lucero, ATM- Alexis Mcdevitt, CNL (CNC)- Caroline Luu (Castillo), CJN- Cammarn Nelson, EMH (EME)- Erika Horvat (Echols), GMA- Greta Andrews, RML- Rylee Lindsley