What is Customers define quality; Be scientific; Measure, measure, measure; Optimize business performance; Quality involves teamwork; View failures as opportunities.
200
On-time Service Goal.
What is 99.39%
200
How many preventable accidents we have had YTD.
What is 5
200
No Sir.........
Who is Brian.
300
In what year was FedEx founded?
What is 1971.
300
These pillars are at the foundation of everything at FedEx.
What is Safety Above All; People-Service-Profit; Compete Collectively; QDM; Purple Promise.
300
Accident Rate Goal.
What is 7.29.
300
OB Total Productivity YTD.
What is 97, goal is 110.... Chop Chop!
300
Let me know if you have any questions...
Who is Mary.
400
These eight companies make up the FedEx Corporation.
What is What is FedEx Express; FedEx Ground; FedEx Freight; FedEx Office; FedEx Custom Critical; FedEx Trade Networks; FedEx Services; FedEx Supply Chain Services.
400
Along with the pillars, these values dictate how we operate in the corporate world.
What is People, Service, Responsibility, Innovation, Integrity and Loyalty.
400
Appointment and Evening Delivery Goal.
What is 98.5%
400
Approx how many packages has the station handled YTD?
What is over 750,000
400
WHAT!?!?!?!?!?!
Who is Steve.
500
FedEx Ground's mission.
What is FedEx Ground will provide the fastest and highest quality ground package pickup, delivery and transportation service with millions of outstanding customer experiences every day.
500
These are the five teams that make up the OQC.
What is Safety, Customer Pickup Experience, Sustainability, Customer Delivery Experience and Contractor Model.