Policy and Procedures
Sales IQ?
Company IQ
100

When is it Okay to give out Corey's cell#

Never 

100

What is ICP

Ideal Customer Profile


100

How many locations do we have?

Five
200

Where do we rent jobsite equipment from? 

Equipment Depot

200

A job costs $20,000. What is the total with a 20% profit margin

$25,000.00

200

How Many W2 Employees?

150

300

What waiver is required when selling a metal roof?

Striation

300

What do we charge sales tax on?

Materials 

300

What percentage of our business is re-roof?

20%

400

Who do you call first when a house is flooded?

General Manager

400
What type of questions have no closing

Open Ended

400

What location is our 3rd oldest

San Antonio

500

Who is responsible for SOW reviews?

Estimator/ Salesperson

500

What does KPI stand for? 

Key Performance Indicators 

500

What year was Kidd Roofing purchased

2007


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