RECALLS
WIRELESS
CALL TAGS
FIRE EXTINGUISHERS
SISTER COMPANIES
100
CONSUMER CALLS WITH UNIT EFFECTED BY THE RECALL MODEL H110G 1215305133 SERIAL # S856712 AND MODEL FA110G 0113285124 SERIAL # J236376 AND WHAT SHOULD YOU TELL THE CONSUMER
WHAT IS MODEL H110G IS EFFECTED BUT MODEL FA110G IS NOT, AND TELL THEM TO HANG ON TO THE EFFECTED UNIT FOR YOU WILL RECEIVE YOUR REPLACEMENT WITHIN 10-15 DAYS AND UPON ARRIVAL WILL INCLUDE YOUR REPLACEMENT, EXTRA BOX, LABEL AND INSTRUCTIONS ON HOW TO SEND THE EFFECTED UNIT BACK TO US
100
I HAVE 7 OF MODEL RF-SM-DC HOW CAN I GET THEM TO COMMUNICATE TOGETHER
WHAT IS SET THE DIP SWITCHES TO THE SAME CODE
100
CUSTOMER HAS A FX IN THE USA,THAT DIDNT DISCHARGE AS HE THOUGHT IT SHOULD , WHICH DISPOSTION WOULD YOU CHOOSE
WHAT IS REPLACEMENT ORDER CALL TAG QC
100
MODEL 10-B-C ISSUED # 4862 DATE 23373, IS THIS UNIT EFFECTED AND WHAT IS THE DATE
WHAT IS YES AND THE DATE IS AUGUST 21,2007
100
CAN YOU HELP ME PURCHASE SIGNALING DEVICES
WHAT IS EDWARDS
200
CUSTOMER HAS MODEL KN-COSM-IB DATED 12/1/2009
WHAT IS UNIT IS EFFECTED BY THE RECALL AND YOU HAVE TO SHOP KIDDE AND GIVE DISCOUNT CODE FOR 50% OFF
200
I JUST PURCHASED 4 OF MODEL P4010DCSCO-W AND HOW WOULD I SET THESE UP
WHAT IS BRING THEM ALL DOWN TO A TABLE AND USE THE KEY TO TURN EACH ONE ON, THEN CHOOSE THE COORDINATOR AND PRESS AND HOLD THE BUTTON UNTILL YOU GET 2 BEEPS AND MAKE SURE THEY ARE ALL FLASHING GREEN. WITH THE SAME COORDINATOR PRESS AND HOLD FOR 2 BEEPS TO CLOSE IT AND IT SHOULD SAY 4 DEVICES FOUND
200
CUSTOMER HAD A FIRE AND THE UNITS DIDNOT SOUND FOR FIRE AND THEY ARE REQUESTING REIMBURSEMENT FOR DAMAGES FOR MODEL P3010L, WHICH DISPOSITION WOULD YOU CHOOSE
WHAT IS REPLACEMENT ORDER CALL TAG LEGAL
200
MODEL RESSP ISSUE # AC-490142 DATE 148114 , IS THE MODEL EFFECTED AND WHAT IS THE DATE AND WHAT ELSE SHOULD YOU TELL THE CONSUMER
WHAT IS NO AND THE DATE IS MAY 28, 2011 AND IT HAS A 12 YEAR SHELF LIFE
200
I HAVE A DUCK SMOKE DETECTOR AND I NEED HELP RESETING
WHAT IS APOLLO AMERICA
300
CUSTOMER HAS MODEL FADCM 12000 DATED 1/1/2008
WHAT IS FIRE X RECALL REPLACE ALL UNITS ON THE CIRCUIT INCLUDING MODEL FADCM IN CASE MANAGER AND SYMPTOM DISPOSTIONED AS RECALLED REPLACEMENT
300
I HAVE 5 OF MODEL KN-COSM-B-RF AND I WANT TO ADD MODEL P4010DCS-W , WILL THIS WORK
WHAT IS NO , ONLY MODEL KN-COSM-B-RF WORK AMONGST THEMSELVES
300
CUSTOMER STATES HE DOESNT TRUST OUR UNITS ANYMORE AND WANTS THEM ALL REPLACED. HE HAS MODEL P3010CU, WHICH DISPOSITION WOULD YOU CHOOSE
WHAT IS REPLACEMENT ORDER CALL TAG TO COS
300
MODEL FA-340-HD ISSUE # NT100654 DATE 1996, IS THIS MODEL EFFECTED
WHAT IS YES
300
I HAVE A SUPPRESSION SYSTEM I NEED TO BE REFILLED
WHAT IS KIDDE FENWAL
400
CUSTOMER HAS MODEL I12010SCOCA DATED 6/6/2014
WHAT IS EFFECTED MODEL AND ENTER INFORMATION INTO CASE MANAGER AND SYMPTOM SHOULD BE RECALLED AND DISPOSITIONED AS RECALL REPLACEMENT
400
HOW DO I RESET MODELS P4010ACSCO-W
WHAT IS BRING THEM ALL DOWN TO THE TABLE AND PRESS AND HOLD THE BUTTON ON EACH UNIT FOR 3 BEEPS ,THEN CHOOSE THE COORDINATOR AND PRESS AND HOLD ON THE COORDINATOR FOR 2 BEEPS AND THE CLOSE ON THE COORDINATOR FOR 2 BEEPS AND IT SHOULD LOCATE ALL YOUR DEVICES
400
CUSTOMER HAS MODEL I12010SCA EFFECTED BY THE RECALL BUT STATES THE ALARM DID NOT SOUND WHEN THE HOUSE WAS FILLED WITH SMOKE BUT NO DAMAGES, WHICH DISPOSITION WOULD YOU CHOOSE AND WHAT WILL YOU INFORM THE CONSUMER
WHAT IS CANADIAN REPLACEMENT FURTHER REVIEW AND TO HANG ON TO THE UNIT IN QUESTION FOR ATLEAST TWO WEEKS FOR SOMEONE MIGHT CONTACT YOU FROM KIDDE CA TO HAVE IT PICKED UP
400
MODEL H110G ISSUED # E68122238 DATE 2232324175, IS THIS MODEL EFFECTED AND WHAT IS THE DATE
WHAT IS NO AND NOVEMBER 20, 2017
400
I HAVE FX SERIES I JUST PURCHASED AND NEED HELP SETTING IT UP
WHAT IS VM-VS-FX SERIES
500
CUSTOMER HAS E110 DATED 1117227174 SERIAL # A453789
WHAT IS GET CUSTOMER OVER TO INMAR CANADA AT 1-855-233-2882
500
I HAVE TWO LOCATIONS THAT ARE HARDWIRED IN MY HOME AND WANT TO ADD NEW UNITS, WILL MODEL RF-SM-ACDC AND MODEL P4010ACS-W, WORK WITH TWO RF-SM-DC AND TWO P4010DCS-W
WHAT IS YES
500
WHEN SENDING A CALL TAG TO SOME IN THE US WHAT SHOULD YOU TELL THE CONSUMER ABOUT THE CALL TAG AND THE UNIT
WHAT IS HANG ON TO THE UNIT FOR ATLEAST A WEEK OR TWO AFTER RECEIVING YOUR REPLACEMENT FOR CALL TAG STICKERS AND INSTRUCTIONS WILL COME SEPARATELY
500
MODEL FA110G ISSUED # SX-848147 DATE 1345125002, IS THIS EFFECTED AND THE DATE AND IS THERE ANYTING ELSE YOU SHOULD INFORM THE CONSUMER
WHAT IS NO AND THE DATE IS MAY 4, 2000 AND ITS PASS ITS 12 YEAR SHELF LIFE NEED TO BE DISPOSED AND REPLACED
500
MY FX LOCATED IN THE COCKPIT HAS LOST ITS PRESSURE, BUT THE PIN IS STILL INTACKED AND NEVER BEEN USED
WHAT IS KIDDE AEROSPACE