100
What is a "healthy" start to deband ratio? Why do we need more starts than debands?
2:1
Grow your program
What is the break even % for NOI?
15%
Who should ask for Google reviews and when?
During the visit, while parents are waiting for exam, at checkout when we say "how was your visit today?"
What is our DPR motto for 2020
Breaking Barriers!
What is the law in AZ for treating a minor without a parent or guardian?
Requirements:
How many Ortho days do you need in your supported practice to be consider fulltime Ortho?
12
When should auditing be done? How should you audit?
Daily- by the end of everyday
Printing the schedule - audit off the schedule (careslips can get misplaced/shredded)
What is something you should have printed, reference frequently, and have readily available to help with scheduling?
Hint: will be specific to your community
School calendars/schedules
*Know half days, testing days, no school days
Name these things in "pedo" friendly terms
Shot
Nitrous
Sedation
Xray
Extraction
Bubbles
Giggle gas
Sleepy Juice
Pictures
Wiggle
What is a common age limit for sealants on many insurances? What is the common frequency?
What tool can you access on the ROC page to help you?
Through 14 or up to 15
1/36 months per tooth (typically 1st & 2nd molars)
Pediatric Insurance Maximizer
What is consider an Ortho start?
Signed contract, financial commitment, code 751 charged out.
What does PCP mean?
P-roduction
C-ollections
P-eople Cost
Why are Google reviews important for your business? How do reviews affect how patients find your page
Open for discussion- reviews= relevance.
If you are less than 4* many people won't even look at your page
The more relevant you are, the higher up your website goes on Google.
FREE MARKETING!
What is the tool that is available to use to see if insurances for upcoming appointments have been checked or if they need any type of follow-up?
Eligibility Request Status Portal
What is a best practice in how we schedule patients on non-school days?
Exam only days
What should be presented to the parent at the pediatric/GP visit, before the Ortho consult?
Ortho F/E
What is FOR-MOL and when should it be completed
Financial Operations Review-Monthly Office Level
Monthly (typically on the 15th of the month) after the p&l is finalized.
What is OSA? Why is it important to your business?
Online Scheduling
Convenience
Discuss :)
How many times does a patient qualify for the $99 NP special?
What's included in the Special?
What needs to happen after the $99 visit in order to not be charged UCR fees at future visits?
Once
Exam/X-rays/Prophy/Fluoride
Enroll in DP (or other insurance/discount plan) if enrolled in DP run through WELLFIT!
Who is the RCS for Pediatrics for our region?
What is Pedo to Ortho ICN?
Bonus 100:What is the target % for Pedo to Ortho ICN
% of pediatric patients diagnosed with the need for orthodontic treatment with a scheduled appointment in a PDS- supported practice.
53%
How often should you work A/R? What is a best practice to ensure you have time each month to work on it?
Daily, throughout the day (prepping, auditing)
Scheduled out of the office AR day
What are 3 ways you can get more involved in your community?
OHI Presentations
Community events
Visiting pediatrician offices
Making sure PDS and non- PDS offices know about you and have referral info
Sponsor/participate with local sports teams
Build a relationship with the city recreation coordinator
Summer camp visits
Where can you go on the intranet to find Pediatric/Orthodontic specific stats?
Departments
Specialties
Reports
Specialty Stats by Region (filter office specific)