Opera
A guest is staying under the rate BUSH. How many tickets do we print for each guest
What is the opening day for the River Pool?
Saturday! May 10th
What is the name of our Marina Manager, who also helps fix our golf carts?
Isaac Zortman
Each of our cottages is labled with a Letter. Name all of them
C, D, E, F, and G
Name the specific NCAA event that we are hosting
Women's DIII Golf Championship
After giving someone a credit using 1517, what is the name of the alert that you should put, and for when?
1517 for Check-Out
What is the name of the Pool Bar at the River Pool?
Currents
We have two employees named ******* but are spelled differently. Spell both of these first names
Monica Niramount (Reservations)
What is the only location on property non-guests are able to visit
The Spa
Each team may have different billing/room requests. What will be the most common check-in/billing for our teams?
All charges to master with PreKey
A guest has 2 dogs in cottage C for 3 nights. How much will their pet fee be for their entire stay (before tax)
$300
$100 per night for cottage for 3 nights. 1 or 2 dogs is the same price, guest can have up to 2 animals.
Our Event Coordinator will be hosting a lot of Kingsmill Events this summer for members and guests. What is her name?
Madeline Merrick
The Conference Sales/Services box on the call sheet include all of our sales and event managers (not including VPs). There are 4 people in this box with the word "Sales" in their job title. Name 3 of them.
Danielle Miller - Director of Estate and Catering Sales
Bob Dudeck - Tournament Golf Sales Manager
Karen Garrett - Director of National Sales
Scott Miller - National Sales Manager
Name the operating hours of all 4 of our restaurants for today
The Mill: 7a-5p
Elements (River's Edge): 7a-11a
Eagles: 11a-9p
James Landing Grill: Closed
An NCAA team checks in to stay with us for May 11th - 16th but then is eliminated from the tournament and packs up to leave. They stop by the desk at 9pm on the 14th and tells us they are leaving. Which days do they need to pay for and how much extra early departure fees are they owed
May 11th-13th is all that is owed. There is no early departure fee for any NCAA team even though they are checking out late on the 14th.
What is the room type for a Deluxe 3-bedroom condo with 2 king beds and 2 double beds
XK2D2H
Parking is available at most locations on property, including Eagles, the Fitness Center, and even guest rooms. What is our only amenity that has no guest parking
The River Pool! Only accessible by walking or bell ride
We have 5 VPs that all report directly to Bill from their departments. Name 3 of them.
Angel Freeman - VP of Human Resources
Jake Hatch - VP of Sales and Revenue
James Paige - VP of Club Operations
Kristopher Diemar - VP of Food and Beverage
Stephen Milham - VP of Resort Operations
There are three facilities operating in the same building located next to the Operations Building. What are those three facilities?
The Mill
Tennis Pro Shop
Human Resources
Tuesday, May 13th
22
Our interns will be arriving soon! They will rotate around the property. Name the 3 departments they will be rotating through
Rooms (FD/HSK/BELL)
Club (Spa/Fitness)
Marina
Who is our director of member services? (Hint: NOT Director of Membership)
Diane Wilks
We have 6 accessible rooms. They are all located in which building
17
We have 35 teams attending. Name 3 of them
See list