LETTERS
3270 COMMANDS
VISA REASON CODES
MC REASON CODES
DISPUTE REASONS
100

HMM. THIS IS ONLY A $14.99 TRANSACTION 

(WHAT DO YOU DO)

WHAT IS FWD TO CU BELOW CREDIT UNION CB UNABLE TO PROCESS 

100

This screen delivers messages from all different departments.

WHAT IS CIS/CMM?

100

INCORRECT AMOUNT

WHAT IS 12.5?

100

No Authorization obtained

WHAT IS 4808

100

Ordered merch on 03/01 and now it's 08/03 can I still req info?

WHAT IS NOW PTL?

200

NEED MORE INFO TO COMPLETE CHECKLIST 

WHAT IS A DS01 (SUGGESTED QUESTIONS)

200

Allows you to place memo on the accounts.

WHAT IS CMA?

200

MDSE/SRVC not rendered

WHAT IS 13.1?

200

Duplicate Processing

WHAT IS 4834

200

WHEN CH ORDERED WAS TOLD IT WOULD BE $1.99 FOR TRIAL MEMBERSHIP AND NOW HE IS BEING BILLED MONTHLY $89.00. 

WHAT IS TRIAL OFFER (SUGGESTED QUESTIONS)

300

SENT FACTS GATHERING LETTER 15 DAYS AGO 

WHAT IS DS07 (NO RESPONSE)

300

Shows you who the Credit Union is AND PROVIDE CH ADDRESS.

WHAT IS BS6?

300

Cancelled MDSE/SRVC

WHAT IS 13.7

300

Cancelled Recurring

WHAT IS 4841/4853

300

CH WAS CHARGED MULTI CHARGES FOR 1 TRANS BUT DATES ARE DIFFERENT SO REASON FOR CB

WHAT IS PBOMS (SINCE DATES DON'T MATCH)

400

MERCHANT ALREADY ISSUED CREDIT

WHAT IS A DS03

400

CH EMAIL ADDRESS

WHAT IT NM EP?

400

Duplicate / PAID by OTHER MEANS (PBOM)

WHAT IS 12.6

400

MDSE/SRVC not rendered

WHAT IS 4855/4853

400

CH ORDERED NIKES AND RECEIVED MIKES

COUNTERFEIT MERCHANDISE

500

CH ORDERED MERCH AND PAID WITH CASHAPP (QUASI CASH)

WHAT IS DS10 (QUASI CASH)

500

Check card status

WHAT IS RG?

500

Credit not posted

WHAT IS 13.6

500

Credit not Processed/Cancelled SRVC/MDSE

WHAT IS 4860/4853

500

CH THOUGHT HE SENT MONEY TO HIS WIFE BUT IT WAS TO A SIMILAR NAME 

NO CB RIGHT QUASI CASH

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