Pro Game
Holiday Readiness
Gpds
Guests
100

This is the amount for a screen repair with AT&T, Verizon and Sprints carrier protection? 

What is $29 

100

"The right person is working, on the best shift, on the busiest day." is this. 

What is effective scheduling?

100

How many gpds does a new line with tmp amount to? 

90

100

Why do we Greet? 

What is to create engagement. 

200

These are some advantages of Verizon TMP. 

What are:

Same or next day replacement

29 unlimited screen repair

Loss or theft coverage

Tech support


200

When three people are working, what's the proper way to zone? 

What is One on the aisle by the kiosk greeting, one near the apple table and one at the kiosk calling customers who's dfills have arrived. 

200

How many gpds does a 3 line new account amount to with multi device protection? 

270

200

This is the best transition statement to move from U&E to Suggest. 

What is "based on what you told me"? 

300

A three line multi device coverage is worth this many gpds. 

What is 60.00, (or more if you're making the most of your dfills). 

300

We should have these on hand and ready to go, or printed out. 

What are :

ID Forms 

Member service lists

Mpgs

Customer letters

Business cards

Manual contracts

Outage binder

300

How can a WSE calculate their daily gpd/hr productivity? 

Add up their gpds for the day and divide it by their hours worked that day. 

300

Why do we support the sale? 

Answers : 

To keep the sale, sold. Avoiding returns 

Referrals

Repeat business 

M
e
n
u