Core Values
Warm heartedness moves through every path
What Is Hospitality Flows In All Directions?
This is who we are
What is KNEAD Hospitality + Design?
This is mandatory at the end of every shift you work to ensure you are effectively communicating
What are Logbook Notes?
Pass all 3 of these for the quarter and you will receive an additional bonus added to your quarterly bonus
What are Restaurant Inspections?
Appetizers must hit the table in this time frame
What is 6-8 minutes?
Taking shortcuts leads to failure and not success
What is The Slow Way Is The Fast Way?
Free money once every 3 months
What are KNEAD Life + Style Benefits?
Inform, Inspect, Inspire are the 3 requirements of this
What is Pre-Shift?
This is the minimum social media score needed to achieve the Guest Satisfaction portion of quarterly bonus
What is 4.5?
This person designs all of our restaurants
Who is Michael Reginbogin?
Holding yourself to the highest standard at all times
What is Model The Behavior You Seek In Others?
A monthly perk to dine
What is KNEAD Eats?
This acronym is used to define our perfect ambience
What is MELT?
Achieving Budgeted Operating Profit for the quarter will comprise this percentage of your quarterly bonus
What is 30%?
Managers and chefs that perform to the pinnacle of their ability, are inspirational to the teams they manage, and represent our core values consistently have the ability to be announced as this
What is STAR PIC?
Being committed to prompt task completion
What is Have A Sense Of Urgency?
VIPs pay annually for free appetizers monthly
What is KNEAD Reserve?
This procedure ensures consistency in our food and beverage
What is Line Check?
The entire team's bonus may be 0 if this score is under 85
What are Dining Evaluations?
This person must be notified immediately if someone mentions discrimination, bullying, harassment, or sexual harassment
Who is Elvira Ryder?
The key to effective communication is all in the delivery
What is Be Honest, Be Direct, And Kind?
You might see a caddy when enjoying your savory pie from here
What is KNEADZA Pizza?
When there is a Private Event, these two things need to be sent to training@kneadhd.com and the management/chef team.
What are Pictures of Set Up and Food?
20% of quarterly bonus may be achieved based on this
What is Control of Spending?
This is the KNEAD allergy procedure acronym and its breakdown
PACMAN
Pinpoint
Allergy Ticket
Communicate with Chef
Mention to Guest
Allergy Modifiers
Notify a Manager