What do the letters of the L.E.A.R.N Model represent?
Listen, Empathize, Acknowledge, React, Notify
100
In what year did the Aquarium of the Pacific open?
a. 1989
b. 1995
c. 1970
d. 1998
e. 1990
1998
100
How much are the skittles in the vending machine downstairs?
$0.85
200
How many room does our hotel have excluding all the king suites?
367 rooms
200
What does BEO stand for?
Banquet Event Order
200
What is the minimum amount of time an associate must spend in their current position to become eligible for a promotion or transfer?
6 months
200
What are the cross streets of the closest Whole Foods store?
a. Long Beach blvd. & Anaheim
b. P.C.H & 2nd st.
c. Willow and Long Beach blvd.
d. P.C.H and Bellflower blvd.
e. Long Beach blvd. and Spring st.
b. P.C.H & 2nd st.
200
Which Period and week are we currently in?
Period 5 week 4
300
How many guest rooms have a slidding glass door that directly connects them to the pool area?
4 guestrooms
300
What are the hours of operation for the associate cafeteria?
daily 9:30am-1:30pm & 4:30pm-8pm
300
What is the grace period for being late to work?
7 min
300
What is the name of the steakhouse on Ocean blvd.?
555
300
How man leaves does a lucky chamrock (clover) have?
4
400
When J.W. Marriott opened his root beer stand, how many seats did it originally have?
9 seats
400
What is our associate discount for F & B outlets and sundry shops at other Marriott properties?
20% off
400
What is the first step in disciplinary action?
Coach & Counseling
400
What is the name of the nearest bank?
Wellsfargo
400
What is the square root of 144
12
500
How much do the computers in the business center charge per minute for internet access?
a. 0.50/min
b. 0.55/min
c. 0.57/min
d. 0.59/min
$0.59 per min
500
What are the full names of the F&B front of the house management team?
Carlos De Leon, Cindy Martin, & Chris Bruno
500
Before how many hrs does an associate need to take their break?
5
500
How big is Long Beach (in square miles)?
a. 40
b. 75
c. 50
d. 80
e. 60