Account Specific
Verification
Reservations
Reviews
Pricing
100

This is something we cannot create on the users behalf.

What is an Airbnb account/profile/reservation?

100

Each account must go through this.


What is a verification?

100

In this status the Guest submitted a reservation request to the Host, but the Host has not yet responded.


What is pending?


100

After you complete a reservation, the host and the guest have the option to do this.


What is write a review?


100

This will override custom weekly and monthly prices will override your normal nightly, weekly, and monthly prices, as well as any custom nightly prices you've set for those dates.


What is Smart Pricing?


200

The user can use Google or Facebook when creating an account via these methods.


What is mobile and desktop view?


200

Users can confirm this has been verified by going to Profile and then the Trust and Verification option listed in their profile.


What is all your personal information?


200

Reservation dates, prices, listings and number of guests can be changed.


What is an alteration?


200

Users have how long to complete a review.


What is 14 days?


200

Where would your nightly rate show for each available night. If you set weekend pricing or custom pricing, those prices will show on the appropriate dates.


What is manage listing and calendar?


300

The user has made many accounts and wants to keep only one


What is deactivate the account?



300

In this status the user is unable to book the reservation due to an ID issue.


What is checkpoint?


300

Regarding reservations, Airbnb has 13 of these.


What are reservation statuses?


300

What will the host receive if the reservation is cancelled by the host before day of check-in.


What is an automated review?


300

All the information at the time the reservation is booked will be available here.


What is reservation snapshot?


400

Update the basics about who you are and where you live. This includes the phone number and email address you’ll share when you have a confirmed reservation.


What is Edit Profile?


400

The ID and the selfie is part of what process.


What is Identity verification and checkpoint?


400

The reservation request is accepted by the Host but the payment fails.


What is awaiting payment?


400

You can edit your review for up to how many hours, unless your host or guest completes their review.


What is 48 hours?


400

On what page can you easily compare the payout vs payment information?


What is the reservation page?


500

Ensure they are updated to give the guest an accurate perspective of your home.


What is listing photos?


500

This activates when our system detects unusual behavior in a user's account to protect a user from unauthorized account activity.


What is Airlock?


500

What status will appear if the payment page (p4) is incomplete.


What is new status?


500

To promote trust and transparency in our community, we won't delete reviews unless they violate this.


What is the content policy?


500

Guest is wondering why the reservation that they started to request is not appearing in their profile, they had to step away when filling out the Payment Section.


What is the New status?


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