Digital
A process that allows a customer to complete an order online and get it in the store.
What is an In-store Pickup?
First and last name of our Retail Sales Ops Senior Analyst.
Who is Jonathan Jameson?
We believe _________ is at the core of who we are.
What is Integrity?
Controls your electronic devices that are plugged into it from your phone, tablet, or Google Home.
What is the Belkin Wemo Mini Smart Plug?
If the opening manager does not give an indication that the building is clear after several minutes, do this.
What is call 911 and remain in the car?
A feature that allows a customer to start an order online and have an in-store representative pull up the order to continue where the customer left off.
What is a Shared Cart?
First and last name of our HR Business Partner Consultant.
Who is Rashaun Bailey?
We focus _______ on the customer, not ______.
What is Outward, Inward?
Helps locate missing items, is waterproof, and has a 200ft bluetooth range.
What is the Tile Pro Sport?
3 actions you should not do during a robbery.
What is the following?:
1. Be a hero
2. Argue or not comply with robber
3. Stall
4. Attempt to call for help in front of the robbers
5. Make sudden movements
The digital tool you use when your customer has to leave and may want more information about a specific product or service.
What is One Message?
Promising the delivery of 5G technology, he filled Lowell McAdam's position as CEO of Verizon.
Who is Hans Vestburg?
We know our ____ was good for today. Tomorrow we'll do ______.
What is Best, Better?
Charge your iPhone 8, iPhone 8 Plus, iPhone X or iPad Pro much faster with this cable.
What is the Apple Lightning to USB-C Cable?
What is the last step of the closing procedure?
What is leave the premises together?
The digital tool you use to give a customer your business card when you do not have anymore left?
What is Salesforce?
First and last name of our Senior Trainer.
Who is Lindsay Lemme?
We run to a ______, not away.
What is Crisis?
Enables users to see and speak with whoever is at their door from anywhere in the world.
What is the Ring Video Doorbell?
There are _ panic alarms in the store.
What is 8?
What are at least 3 steps in completing a Virtual Visit?
What is the following?:
1. Use desktop computer and landline phone
2. Send customer link through Virtual Visit option on MyPOS
3. Have customer click the link and enter PIN
4. Have customer enter credit card info on there end
5. Have the customer come pick up the order from the store.
If Jennifer Sanchez, our Retail SMB Specialist, is unavailable, name 2 of her 3 counterparts that you can reach out to.
Who are Matt /Mitch/Darnel?
We embrace _________ and personal development not only because it's the right thing to do, but also because it's smart business.
What is Diversity?
Print 2x3 photos, live photos, animated GIFs, and videos from iPhone, Android, Snapchat, and Facebook with this accessory.
What is the Lifeprint 2x3 Photo and Video Printer?
All information about safety and security is physically located in the ___ ________ ________.
What is the Red Security Binder?