O
Open the call
Open the call
do you have solar eclipse glasses return policy
What is inside lawn and Garden 🪴
Holiday/seasonal return
Appropriate use of other
What is flooring and customer service call inquiries
store placed order number
What is a invoice number
my Systems are moving slow I can not log into my phone
What is Troubleshooting and report system issues?
I need item number 293316 do you have it
What is building materials
Customers called for sales receipt item was left out of bag what would i choose on the form .
What is receipt for record keeping
Expected call handling
What is Learning Lab Handle a Customer Contact
I need my lawn mower key please help it was delivered ?
What is outside lawn and garden.
I want to find the suggestion on items needed to complete my project where do i search
What is lowes.com better together section ( this is displayed below searched item)
I have not received my refund for my range or my refrigerator and I it today!
What is log under Appliances Department
I want to know if you dispose of old paint if so What time do you open ? are you in the Anderson IN store?
What is the paint department?
Do you recycle lawnmowers batteries? Is there a core charge?
What is outside lawn and garden?
Promos/Product Knowledge
What is sales promotions and selling resources?
Register LPP/ coverage details
What is repairs and protection plan inquiries?
I’m going to sue
What is legal threats and attorney contacts?
Schedule new Service for flooring
What is repairs and protection plan inquiries?
What is Other
Log me into my pro’s account
What is Lowe’s pros account management?
Unable to locate order
What is unable to locate order -order load failure?
Property damaged during a rough delivery
What is personal injury Worker’s Compensation automobile and property damage claims?
Received a denial slip or asked to be unlocked from return systems (can no longer accept returns)
What is return inquiries?
What Is Other
Call Handling Expectations for store pilot calls
What is learning lab handle a customer contact ?
💥DAILY DOUBLE💲💲
I’m not repeating myself again I want to speak with the manager now!
What is 3r De-Escalation Method - information and Resources for customers care
Narrow down department list
What Is STORE DEPARTMENT LIST What is Download open control F….
I’m calling to check on my washer and dryer delivery?
What is Appliance Department