Home Phone
SmartHOME
MaxTV Stream
Siebel
Rando Factos
100

The SSC for a Jacked Nursing Home

$75

100

smartHOME is monitored by this security company.

SecurTek

100

The price of a Media Box.

$139.00

100

The line item added if a home security bundle discount needs to be applied.

Securtek

100

FUEL << Acronym

Face it, Uncover, Empathize, and Link to a Solution

200

The price of Anytime North America, without any bundle discounts applied.

$23.00

200
The regular (non promo) price of SmartHOME Detect.

$55.00

200
The three MaxTV Stream packages available to customers.

MaxTV Stream TV Only

Max TV Stream

MaxTV Stream Premium

200

When returning a media box which folder needs to be added to credit if it was billed to account/financed.

Charges & Credits

200

The price of Connecting Families Internet & Connecting Families Internet 2.0

$9.99 and $20

300

Name an "Always On" calling feature.

Busy Call Return (*66)

Last Call Return (*69)

Three Way Calling (*71)

300

The monthly price of video storage for connected security cameras.

$5

300
The accounts required to be set up prior to installation appointment.

MySaskTel & Google Account

300

From which account (customer, billing, service) do we start a new activity

Customer

300

The SCC quoted to customers prior to starting a Rural Location Pending Activity.

$475 minimum.

400

What is the price of the Alternate Number Delivery Feature?

$4/month

400

T or F:  Financing is available for smartHOME equipment.

False

400

The apps that come pre-installed on the media box.

Netflix & YouTUBE

400

If a customer wants to cancel a maxTV install, and we save them with a credit what procedure do you follow?

Max Save Activity

400

The type of situation when we would use a mech voucher on a WIRELESS account.

Only when transferring credits from wireline to wireless.

500
The feature you would recommend to a customer if they don't want to receive calls from unknown name/number callers.

Block the Blocker

500

The length of a SmartHOME contract.

4 years.

500
The technology that provides free HD service to Stream customers, based on the internet connection.

Adaptive Bit Rate

500

The difference in between a move order and a transfer order.

A move order is for the same customer, a transfer order is to a new customer and does not have move in/out dates included in the procedure.

500

The universally enjoyed cookie.

Chocolate chip, baby!

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