Behind the Brand(Kobie)
What is the name of this learning hub where employees can take courses, refresh skills, and expand their knowledge?
What is Kobie University?
What 2001 Jake Gyllenhal movie is a cult classic for its time-travel themes?
What is Donnie Darko?
This person has an obsession with the show Sex and the City. Actually made a replica of a Carrie Bradshaw dress to watch the first movie in 2008. Had a cosmo prior to the movie, just like Carrie would. The dream, is to visit New York again, and this time take pictures on the favorite filming plots with very outrageous but fabulous outfits.
Who is Rocio Livas
This metric measures how closely an employee follows their assigned schedules in real time.
What is Adherence?
Which actress played the spy “Black Widow” in the Marvel Cinematic Universe?
Who is Scarlet Johansson?
Just like the Oscars recognize actors for their performances, this Kobie event shines a spotlight on employees who excel in their roles. What is it called?
What is the L.O.V.E Awards
What singer headlined the 2023 Superbowl halftime show?
Who is Rhianna?
From the pyramids of Egypt to the jungles of Costa Rica, this persons passport is packed with stamps, and next on their list is Ireland.
Who is Shawn Burlingame?
This is the standard agent adherence goal set in Verint.
What is 90% adherence?
In the movie Spy Kids, the kids often use this high-tech communication device disguised as everyday candy.
What is bubblegum?
This benefit is designed to be the starting point for employees and covered dependents to get virtual medical or mental health support, anytime, anywhere.
What is First Stop Health?
What is the name of the NBA player who famously scored 81 points in a single game in 2006, second only to Wilt Chamberlain's 100-point game?
Who is Kobe Bryant?
I have 32 band t-shirts that I wear when I'm not at work, and I purchased them all at the show! I love when I'm out and about and people comment on the band I'm wearing - it leads to some really fun conversations.
Who is Stacey Miles?
This voluntary option allows agents to reduce their scheduled hours without penalty, typically during periods of decreased call volume.
What is VTO?
This long running British TV show features a time traveling “Doctor” who occasionally moonlights as a spy-like figure.
Who is Doctor Who?
Employees use this platform to schedule career goals, review development opportunities, and track growth. What is it called?
What is Culture AMP?
What 1990s film about two slacker rock fans with a basement TV show started out as a recurring SNL skit?
What is Waynes World?
This person known for their charisma and stage presence was a member in the Show Choir during their childhood.
Who is Tommy Davis?
This resource helps agents stay engaged and updated with WFM news and tips twice per month.
What is the WFM Bi-weekly newsletter?
What gadget-loving character provides James Bond with his high-tech equipment?
Who is Q?
Employees curious about intelligent systems, automation tools, or next generation technology can find all their resources in one dedicated place. What is it called?
What is Kobie AI HUB?
Who holds the record for winning the most Oscars?
Who is Walt Disney?
They may be new to drag racing, but with 16 tattoos they're riding in style.
You walk into a backyard: Music is playing, grill is fired up with something that took 6 hours to prepare, there's a pool nearby and someone is telling a funny story. Who are you visiting?
Who is Jessica McRorie?
Who is Paul Songer?
If an agent is 37 minutes late to their shift and fails to notify the attendance line, how will their schedule be updated in Verint?
What is NCNS Paid?
During the Cold War, the CIA developed a tiny camera so small it could be hidden inside this common object often carried in a packet. What was it?
What is a cigarette lighter?