A Japanese food consisting of cooked vinegared rice combined with other ingredients such as seafood, vegetables, and sometimes tropical fruit. Ingredients and forms vary widely but the common ingredient is rice.
What is sushi
100
Main types of food that Kona Grill serves
What is American grill items such as sandwiches and burgers and sushi and sashimi.
100
A guest orders water
What is you must ask bottled or tap. If bottled still or sparkling and large or small.
100
A requirement when any entree is sold
What is upselling a soup or salad
100
Item category ordered most to go
What is sushi and sashimi
200
A Japanese delicacy consisting of very fresh raw meat or fish sliced into thing pieces
What is sashimi
200
A loyalty program that allows guests to receive news regarding Kona Grill news, events, and exclusive offers.
What is the Konavore program
200
House or grilled asparagus salad
What is must ask with or without macadamia nut chicken, grilled chicken, or salmon.
200
The three categories that will be upsold, if the guest does not order any of them, on each call
What is appetizers, desserts, and drinks
200
The place we will go if the customer would like to sign up for the Konavore program
Edible seaweed typically wrapped around sushi. Finished products are made by a shredding and rack drying process that resembles paper making.
What is nori
300
One of the most important aspects of taking a guests order. (this is one of your performance metrics)
What is being knowledgeable of the menu and accurately and efficiently placing the order
300
Pad Thai
What is would you like that with chicken, shrimp or a combination
300
Items upsold on the Big Kahuna cheeseburger
What is bacon and mushrooms
300
We do accept these however this must be handled at the restaurant, whether the guest is checking on one or wishing to make one.
What is a reservation
400
Hawaiian term for yellowfin tuna which is widely used in raw fish dishes, especially sashimi.
What is Ahi
400
How we refer to guests
What is by their last name
400
Required to ask for all of the following items: cheeseburger sliders, Ahi Steak Sandwich, Kona Filet, Hawaiian Ribeye, Pork Tenderloin, Pan seared Ahi
What is the temperature the guest would like
400
Upsell offer if the guest orders any sushi or sashimi
What is miso soup and edamame
400
The exceptional menus
What is gluten free, kid's, vegetarian, vegan, skinny, $10 to go
500
A seafood dish popular in the coastal regions of the Americas, especially Central and South America. The dish is typically made from fresh raw fish cured in citrus juices, such as lemon or lime, and spiced with ají or chili peppers.
What is ceviche
500
The five pilot locations of Kona Grill
What is Scottsdale, Arizona, Omaha, Nebraska, Troy, Michigan, Baton Rouge, Louisiana, The Woodlands, Texas
500
Requires you to ask for an entree, two sides, and a beverage
What is the kid's menu
500
Upsell offer if the guest orders the cucumber salad
What is to add seven spice ahi or octopus
500
The amount in ounces of the increase in protein portion from dinner to lunch