W to the I
The two ways we welcome a customer into the YETI Store Experience.
What is read the customers signals and uniquely interact with the customers?
The 3 F's
What is Feature, Function and Fun?
UPT
What is Units per Transaction?
Name one way in store to customize a Tundra.
What is a Trim Kit?
The team that won Superbowl LIX.
What are the Philadelphia Eagles?
Cliche greetings we want to avoid.
"Can I help you find anything?" and "Are you shopping for anything in particular?".
When a customer says, this cooler is too heavy and you recommend looking at a wheeler cooler or a flip 12 is an example of what?
What is overcoming the objection?
ADS
All of the various YETI bottle lids fit all of the YETI bottles. True or False
What is true?
Estimated number of stores in the KOP mall.
What is 450?
The three ways we invest in genuine connections and build relationships with customers.
What are authentic human interactions, proactively, engaging and uncovering customer pursuits?
You do this when you show a customer how the Food Jars work.
What is immersing a customer into YETI product knowledge?
Our ultimate goal for conversion.
What is 18%?
Name at least 3 accessories you can attach to the soft coolers.
What are Sidekicks, bottle opener, bottle slings, YETI ICE, patches?
The form of dance Tristan is ranked top 3 in the US for.
What is German?
What is the Give and Go and The Loop?
The three types of ways to ask for the sale.
What is assumptive, alternative and summary close?
Email capture rate goal.
What is 80%?
The company/technology YETI acquired to create our Yonder Shaker Bottle.
What is Helimix?
The number of buckets Sarah currently owns.
What is six?
What YETI products do you own?
What is your favorite YETI product?
How do you plan to use your GEAR?
What is important to you when it comes to your GEAR?
A helpful phrase to add on items and cross sell.
What is, "Most people who buy that, also buy this and I can show you why.."?
A report that you can look at that shows your personal performance.
What is the WILD performance report?
The technology that insulates our hard cooler or our soft coolers.
What is Coldcell or Permafrost Insulation?
The two YETI products that are most opened incorrectly in store by customers.
What is the French Press and Food Jar?