Trust and Respect
An example of assuming positive intent.
"What is giving people the benefit of the doubt, responding with kindness, and avoiding jumping to conclusions?"
An aspect of Think and Act Like an Owner.
What is...
Check the important stuff?
or
Make fact based decisions?
or
Spend our Money Wisely?
or
See something, say something, do something?
or
Be mindful of your impact?
An aspect of Be Better than Yesterday.
What is...
Make a positive impact on the business?
or
What is, deliver results; not just effort?
or
What is do what you say you will do?
An aspect of Be Transparent.
What is if you make a mistake, say something?
Or
What is ...
Bad news never gets better with age?
or
What is share the honest facts?
or
What is not everything can be shared outside of Korry?
The aspects of our Strategy.
What are Profitable New Business, Productivity and Cost Improvements, and Value Based Pricing?
The golden rule.
What is, treat others as you want to be treated?
This aspect of Think and Act like an Owner is not just focused on being observant, but also compels us to act.
What is see something, say something, do something?
Another way to say this aspect of being better than yesterday is "bringing value to the business."
What is, make a positive impact on the business?
The opposite of this aspect of Be Transparent is to guess, provide distortion of reality or misinformation.
What is share the honest facts?
An example of this is working to find process improvements that save, time, money, and improve quality; positively impacting our overall business outcomes.
What are Productivity and Cost Improvements?
Everyone has an idea, but not everyone's idea can be implemented.
What is, voice your opinion, then own agreed decision?
Relying on your intuition could lead you down the wrong path, at Korry we do this instead.
What is, make fact based decisions?
An example of this at Korry is to learn from our mistakes and reach our end goals by looking outside of the box. It means to be reliable, dependable, flexible, and a beacon of growth.
What is Being Better Than Yesterday?
Proprietary information, or company secrets.
What are examples of things that can not be shared outside of Korry?
One aspect of our definition of Profitable New Business.
What is...
The profitable sale of...
A new product to a new customer?
or
A new product to an existing customer?
or
An existing product to a new customer?
The result of taking responsibility instead of passing it on.
"What is building trust, fostering collaboration, and ensuring that tasks are completed efficiently?"
If we don't do this, the most critical aspects of our business become neglected.
What is, check the important stuff?
Kevin Hanson refers to the concept of "Do what you say you will do" using this ratio.
What is the say/do ratio?"
This is NOT like a fine wine.
What is bad news?
When a product is out of active OEM production, and a customer needs this product right away it impacts this aspect of our value drivers.
What is higher value to the customer and therefore impacts our value based pricing?
One of the ways Korry practices Diversity, Equity and Inclusion.
"What is, celebrating International Day?"
or
"What is, hosting Leading Ladies learning labs?"
or
"What is, ensuring diverse interview panels?"
(Pachira aquatica) is a tropical wetland tree native to Central and South America that is often sold as a houseplant and referred to as a "money tree." At Korry, money doesn't grow on trees, we do this instead.
What is, spend our money wisely?
Taylor Swift sings a song called "This is Me Trying," on her album "The Tortured Poets Department." At Korry, we do more than try, we do this.
What is, deliver results, not just effort.
The Friends finale, when Ross mistakes Rachel’s feelings for him, thinking she may have wanted to get back together, he rushes to the airport to propose to her. However, he quickly realizes his mistake and later admits it. Ross's behavior is an example of this aspect of Be Transparent.
If you make a mistake, say something.
Performance, reliability, responsiveness, barriers to entry, risk and reward trade offs, etc. are all examples that influence Korry's THIS?
What is, Value Based Pricing?