True or False. Showing people poor sales statistics or talking about increased competition is a great way to create a sense of urgency.
What is False.
100
Managing change isn't enough - you have to ____________ it.
What is lead?
100
This can help everyone understand why you're asking them to do something.
What is a clear vision.
100
There may be resistance to change. There will be processes or structures that get in the way. Whether it be people or obstacles, it is crucial for a leader to do this for change to ocurr.
What is remove obstacles.
100
A school in which John Kotter is a professor .
What is Harvard Business School
200
This should be requested from outside resources and the community to strengthen your argument.
What is support.
200
An alliance among individuals or groups, during which they cooperate in joint action, each in their own self-interest, joining forces together for a common cause.
What is coalition?
200
Creating a "vision speech" is crucial. This is what you should do with that speech to establish your own sense of security and self confidence.
What is practice saying it.
200
During this point in the change process it is important to give your company a taste of victory.
What is early.
200
This book is an international best seller and describes the 8 Step Change Model.
What is Leading Change.
300
Develop a sense of urgency around the need for change. Urgency may help do this to staff to get things moving.
What is motivate?
300
Change does not occur because of one leader. Change occurs by identifying this among your organization.
What are true leaders.
300
Don't just call special meetings to communicate your vision. Instead, do this..
What is talk about it every chance you get.
300
These type of goals compared to long term goals create achievable "wins" that can further motivate the entire staff.
What is short-term. (Targets)
300
The book Leading Change has been called this type of book to managers around the world, regardless of religion.
What is the Bible. (Change Bible)
400
Kotter suggests that for change to be successful, this percentage of a company's management needs to "buy into" the change.
85% 75% 55% 45%
What is 75%
400
This type of commitment is needed from these key people.
What is emotional?
400
It's also important to "walk the talk." What you do is far more important - and believable - than what you say. Demonstrate the kind of _______ that you want from others.
What is behavior.
400
The psychology, attitudes, experiences, beliefs and values of an organization.
What is organizational culture.
400
His newest work released September 2006, "Our Iceberg Is Melting", puts the 8-step process within this, which is also known as a figurative mode of representation conveying a meaning other than the literal.
What is an allegory?
500
Teachers have moments where they take a situation and go with it, "teachable moments." Leaders might skillfully transform a crisis into this.
What is an organizational motivator.
500
"Change is the only constant."
Who is Heraclitus, Greek philosopher
500
What you do with your vision after you create it will determine your ...
What is success?
500
A Japanese word and philosophical belief that
everything can be improved.
What is Kaizen.
500
Professor Kotter received an award for Innovation in Graduate Business School Curriculum Design.