COPQ
What is COPQ
Cost of Poor Quality
What is Raving Fan and what is our current OTD?
Raving Fan is a CORE customer (80/20). The current OTD is 94%.
What does PDBL and FPBL stand for?
PDBL = Past Due Backlog
FPDBL = Future Past Due Backlog
Why do we work overtime?
Low Utilization
Increased demand
What is Utilization?
SAP Hours / Kronos Hours