Revenue
Expenses
Customer
Associate
Whatever
100

This program  launched early this year and will create Leasing Rock Stars! 

What is the Bell Sales Basics Training?

100

By creating regionalized, in person, HVAC basics training we will help you save on expenses related to HVAC.

Who is the Regional Maintenance Team? 

100

We will be providing convenience without compromise by supporting tools like Chat IQ and Maintenance IQ.

Who is the software support team?

100

We help take care of our associates by ensuring our benefits remain competitive and we are planning a focus on mental health awareness resources.  

Who is the benefits team?

100

ESG is the acronym for what words and business practices.  We are also working on a plan for this in 2023. 

What is Environmental, Social and Governance?
200

This tool will help reduce bottlenecks, increase accuracy, and decrease time spent on audits for the sites. 

What is the new IAA process?

200

We will help teams control expenses by offering open MICs and a new basics course as part of Bell Beginnings. 

Who is Operations Accounting?

200
The Customer Experience Team will focus on providing different tour types to meet the prospects where they are, name two. 

What are realync, virtual, self guided, etc. 

200
Our associates have been asking for in person training, we are the solution. 

What are quarterly Rock It Boosters?

200

Unconscious bias and education on being inclusive are all part of a three year strategy for what initiative? 

What is DE & I? 

300

What is going to provide better tools for social media marketing? 

What is SOCi being rolled out across the portfolio?
300

Adding additional Maintenance Manager tasks to this will help us control expenses. 

What is the Bell Maintenance App?

300

Great customer service starts with the right associates. We are launching Recruitics which will help reduce the time to fill positions by 5 days. 

Who is the recruiting team?

300

The Employee Relations team is going to explore using AI to try to get more responses from this. 

What are exit interviews?

300

What are we refreshing the training for and doing an annual upgrade? 

What is Yardi? 

400
This team brings in revenue for our conference events so we can make them special.  This year it will be four events, that's alot of sponsors to work with! 

What is the procurement team? 

400

The procurement team is trying to help us save some money by getting what for EV charging stations and flooring installers in 2023?

What are RFPs? 

400

Our customers want to live at communities they are proud of, keeping up on capital helps us achieve this.  This team is revamping those capital walks in 2023. 

Who is the regional maintenance team? 

400

Some associates have been doing this for 1-2 years, in 2023 they will stop and a few other associates will have an opportunity to do this. 

What is serve on the DEI council? 

400

What are we planning to standardize in 2023 which will allow us to provide our expertise to those developing apartment homes and get paid for our expertise? 

What is Advisory Services? 
500

This team is focused on better approaches to lease ups so they can support a high volume. 

What is marketing? 

500

Procurement is enhancing the platform to better manage our contracts in 2023. 

What is C365? 

500

I am Bell's Brand Promise. 

What is We Care. We Deliver! 

500

We partner in monthly calls with the RMMs to ensure our associates are working in a safe environment. 

Who is the Worker's Comp team? 

500

What will operations Accounting, Learning and Development, Payroll, Worker's Compensation and Comp all offer periodically in 2023? 

What are Open Mic sessions? 

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