PO/IR Compliance
Reputation/Marketing
Rent Collections/Month End
Occupancy/Work Order Completion
RPM
100

What percent of your IR dashboard must be completed by MEC in order to achieve this KPI?

90%

100

How many times should you be posting to social media in a given week?

3 times minimum

100

Where are the month end and preclose checklist housed?

Salesforce

100

In what time frame must a work order be completed in Yardi to count towards achieving your WO KPI?

24 Hours

100

Who is RPM named after? 

Jason's Dog Roscoe
200
What percent of your POs must be completed before the IR is received in order to achieve this KPI?

75%

200

Where can you order QR Review cards for your team to utilize?

Popshop!
200

On what day of the month is the KPI for rent collection graded? 

The 10th

200

Your property must achieve their budgeted occupancy or an occupancy of what % to achieve the occupancy KPI?

93%

200

What is the theme for RPMOne 2025?

Arts & Science

300

How can I better manage POs for my monthly contracts?

Set up recurring POs

300

What #hashtag should be used on every social media post?

#RPMLiving

300

What percentage of rent billed needs to be collected to meet the KPI?

95%

300
What percent of your work orders must be completed in 24 Hours to achieve the WO KPI? 

50%

300

What number was RPM ranked in the NHMC Top 50 Management Companies for 2024?

3

400

What is the exact name of the report in Tableau that will show you your current IR and PO completion

Invoice Tracking

400

How can I find out how many reviews I need to achieve a certain Google Star rating? 

Review Calculator Sheet in The Knowledge Network

400

Where can you find your rent collected percentage?

Tableau - Rent Collection %

400

True or False: Occupancy does not affect your monthly financials. 

False

400

What is one of the five Core Values of RPM Living? 

Be a Good Human

Stay Curious

Create Wins

Relentlessly Seek Solutions

Be Decisive

500

Which report in Yardi will show you when your invoice was received and when the corresponding KPI was completed? 

PO VS. IR Completion Date

500

Where can I find inspiration for my property social media? 

Other comp properties

Sister properties

500

What is one new function of the new Month End Financial Workbook?

PO

DA Status

Elevate Dashboard

GPR/Concessions

Outstanding Bank Rec Items


500

Where can you go to see how many additional work orders must be closed within 24 hours to achieve the WO KPI?

Work Order Dashboard in Tableau

500

What is the RPM Vision?

To be a place where extraordinary people thrive. 

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