FINANCE
YOUR CUSTOMER IS CONCERNED ABOUT SLIDE OUT FAILURE ON A USED UNIT, SO YOU START SEED PLANTING THIS:
WHAT IS AN EXTENDED SERVICE AGREEMENT?
NAME 3 OF THE MANUFACTURERS WE CARRY HERE
WHAT IS JAYCO, FOREST RIVER, CROSSROADS, ALLIANCE, BRINKLEY, WINNEBAGO, ETC
THE MAIN BRAND OF HITCH WE SELL FOR TRAVEL TRAILERS
THE 4 UNITS YOU SHOULD HAVE ON YOUR MATCHMAKER AFTER THE MCP ARE GOOD, BETTER, BEST, AND THIS
WHAT IS A GREAT IDEA?
THE FIRST NUMBER ON A PENCIL
WHAT IS THE MSRP/RETAIL OF THE UNIT?
THE DIFFERENCE BETWEEN GROSS AND NET INCOME (WHICH ONE DO WE NEED ON THE CREDIT APP)
GROSS IS YOUR INCOME BEFORE TAXES, NET IS AFTER ANY TAXES OR DEDUCTIONS. THE CREDIT APP REQUIRES GROSS INCOME
NAME 3 OF THE PRODUCT LINES JAYCO OFFERS
NAME 3 OF THE PRODUCTS OFFERED IN OUR ACCESSORY BOOK
HITCHES, SLIDE TOPPERS, BACKUP CAMERAS, MAX AIR VENTS, BRAKE CONTROLLER, ETC
THE MATCHMAKER IS AN IMPORTANT STEP IN THE SALES PROCESS BECAUSE IT ACCOMPLISHES THIS
WHAT IS DISCOVERING THE CUSTOMERS WANTS, NEEDS, LIFESTYLE, AND TRAVEL GOALS
YOUR MANAGER SHOULD DO THIS BEFORE GIVING YOU YOUR PENCIL
THE RECOMMENDED MINIMUM STARTING POINT FOR DOWN PAYMENT TO OBTAIN THE MOST FAVORABLE FINANCING
WHAT IS 10%?
NAME A STYLE OF SLIDE MECHANISM
WHAT ARE RACK AND PINION, HYDRAULIC, SCHWINTEK?
IN MOST CASES, YOU NEED THIS TO BE ABLE TO RUN MORE THAN 1 AC
WHAT IS 50 AMP SERVICE?
WHEN SOMEONE TELLS YOU THEY HAVE A TRADE DURING THE MATCHMAKER THIS IS THE IMMEDIATE FOLLOW UP
WHAT IS "DO YOU OWN IT OUTRIGHT OR IS THERE A PAYOFF?"
THE INFORMATION YOU NEED IN VIN BEFORE YOU CAN GET A PENCIL
WHAT IS CUSTOMER INFORMATION, UNIT INFORMATION, AND TRADE INFORMATION IF APPLICABLE?
THE MINIMUM JOB TIME YOU NEED TO NOT NEED PREVIOUS EMPLOYMENT HISTORY FILLED OUT
WHAT IS 2 YEARS? (ANYTHING LESS THAN 2 YEARS YOUR CUSTOMER NEEDS TO FILL OUT THE PREVIOUS EMPLOYMENT SECTION)
THE STANDARD ENGINE IN A CLASS C FORD MOTORHOME CHASSIS
WHAT IS THE 7.3L V8 GODZILLA MOTOR?
THIS IS THE STANDARD COST TO PERFORM A HITCH SWAP FROM A CUSTOMERS OLD CAMPER TO THEIR NEW ONE
WHAT IS $297.50?
THIS IS ALL THE INFORMATION YOU SHOULD BE COLLECTING FROM A CUSTOMER REGARDING THEIR PERSONAL INFORMATION
WHAT ARE NAME, ADDRESS, PHONE NUMBER, EMAIL
YOU NEED THESE 3 THINGS ON A TRADE BEFORE WE CAN PROCEED WITH THE DEAL
WHAT ARE THE SIGNED TRADE APPRAISAL, VIN AND PICTURE OF THE LICENSE PLATE
GAP INSURANCE COVERS:
WHAT IS THE DIFFERENCE IN THE VALUE YOUR CAMPER IS ASSIGNED BY YOUR INSURANCE COMPANY AND THE AMOUNT YOU STILL OWE ON THE LOAN, MAKING SURE YOU DO NOT END UP MAKING PAYMENTS ON A CAMPER AFTER IT IS TOTALED AND NO LONGER USEABLE?
YOUR CUSTOMER NEEDS A CAMPER THAT IS NEW, TRAVEL TRAILER, UNDER 20K, HAS BUNKS,UNDER 5K POUNDS DRY (THERE ARE 3 OPTIONS THAT FIT THE BILL CURRENTLY ON OUR LOT)
WHAT ARE THE WOLF PUP 16LP, WOLF PUP 7LP, AND JAYCO JAYFLIGHT 250BH
THE INFORMATION YOU NEED TO PROVIDE PARTS WITH TO OBTAIN AN ACCURATE FIFTH WHEEL HITCH QUOTE
WHAT IS THE YEAR, MAKE, MODEL, BED SIZE, AND IF THERE IS ANY CURRENT PREP WORK (PUCK PREP, HOLES DRILLED, ETC)
A CUSTOMER JUST TOLD YOU ON THEIR MATCHMAKER THEY CAN AFFORD A 30,000 CAMPER BUT THEY ARE FINANCING, WHAT SHOULD YOUR NEXT STEP BE?
EXPLAIN FOR EVERY 10K FINANCED THE PAYMENT GOES UP $150, SO A $30,000 CAMPER WILL LIKELY BE A $450 PAYMENT, IS THIS COMFORTABLE FOR YOU?
REPEAT THE ORDER THE NUMBERS SHOW UP IN ON THE PENCIL FROM MEMORY
WHAT ARE THE MSRP, DISCOUNT, SALE PRICE, TRADE ALLOWANCE, TAX SAVINGS, PAYOFF, FEES, TITLE/LICENSE, TAXES, DOWN PAYMENT, AMOUNT FINANCED?