Five Point Mantra
IF YOU KNOW EVERYTHING IS CORRECT AFTER A HAND, YOU HAVE BEEN SHOWING THIS ONE IMPORTANT “F WORD”
WHAT IS FOCUS/STAYING FOCUSED?
THERE ARE (BLANK) CANONS OF LEADERSHIP
WHAT IS 4?
ASSOCIATES USE THIS PROCESS TO CORRECT MISTAKES THAT OCCUR ON THE TABLE
WHAT IS THE 3 STEP PROCESS?
Our weekly Zoom Meeting that occurs on Wednesday
DURING THIS EVENT, A CONTROLLED GAME IS USED TO PRACTICE BANKING HABITS AND REPLICATE A LIVE GAME
WHAT (IS/ARE) SIMULATIONS?
IF YOU ARE STILL PAYING COLLECTION, ONE MIGHT MISS THE DEALER CHECKING FOR BLACKJACK DURING THIS STEP
WHAT IS ACTION/DELIVERY?
IT IS SAID THAT DIFFUSING NEGATIVITY IS KEY IN BEING A FORCE OF NATURE ACCORDING TO THIS CANON
WHAT IS BEING POSITIVE?
“COULD WE CHECK THE PAYOUT ON SPOT 5?” IS AN EXAMPLE OF THIS
WHAT IS A GUIDING QUESTION?
NAME THE THREE DEVELOPMENT SUPERVISORS IN THE SAC REGION
WHO ARE DANNE, MIXIE AND Micheal/Duran
THIS APPLICATION IS WHERE ALL ASSOCIATES GO TO CHECK THEIR SCHEDULES OR REQUEST TIME OFF
WHAT IS WHEN2WORK?
IF YOU HAVE STARTED TO COUNT ACTION BEFORE MAKING SURE ALL CHIPS HAVE BEEN RETRIEVED FROM THE PREVIOUS HAND THEN YOU MIGHT HAVE FORGOTTEN TO FOLLOW THROUGH WITH THIS STEP
What is (doing) One Step at a Time?
BEING ACCOUNTABLE, TAKING INITIATIVE AND FOLLOWING UP ARE EXAMPLES OF THIS CANON OF LEADERSHIP
WHAT IS TAKING OWNERSHIP?
THIS IS A WORD THAT SHOULD BE AVOIDED IN USING THE 3 STEP PROCESS
WHAT IS “YOU”?
The time in which Town Hall Starts
What is 12:30 P.M.?
ASSOCIATES USE THESE TO PRACTICE THEIR RATIOS AND GAME KNOWLEDGE OF BONUSES
WHAT ARE (BONUS) WORKSHEETS?
THIS STEP DEALS WITH THE SHOE CHANGE INCLUDING SWAPPING OUT CARDS, PLAYER/DEALER CUTS AND BURN CARDS
WHAT IS SCRAMBLE, SHUFFLE, CUT?
“NO ONE SHOULD WANT YOUR SUCCESS MORE THAN YOU DO” IS AN EXAMPLE OF THIS
WHAT IS DEVELOPING YOURSELF?
“I BELIEVE WE MAY HAVE OVERPAID THE BET BY $5” IS AN EXAMPLE OF THIS
WHAT IS A GUIDING STATEMENT?
The name of the Development Manager
Who is Emma Seche?
SUPERVISOR/LEADS USE THIS TIME TO UPDATE ASSOCIATES ON INFORMATION OR ANSWER QUESTIONS THAT MAY ARISE FROM PREVIOUS DAYS
WHAT IS (A) PRESHIFT?
WE WANT ASSOCIATES TO DO THIS DURING STEP 3 TO TRY TO ANTICIPATE, PREDICT AND PREVENT MISTAKES/CHEATS FROM HAPPENING
WHAT IS SCANNING THE TABLE?
SINCE THE CASINO IS A 24 HOUR INDUSTRY, ASSOCIATES NEED TO BE RELIABLE; THEREFORE, HAVING GOOD “THIS” IS A MUST
WHAT IS (GOOD) ATTENDANCE?
THE BAND NEEDED TO GET ACROSS THE BRIDGE IN THIS AMOUNT OF MINUTES IN OUR RIDDLE
WHAT IS 17?
The name of the three development leads currently working at Lodi
Who is Hector, Rachel, and Nelson
Associates use this in training to access their assignments online
WHAT IS Google Classroom?