Billing
Customer Service
Housekeeping
Insurance
Acronyms
200

Report shows an account has been discharged but not final billed

What is DNFB

200

3 identifiers for patient verification

What is name, DOB, DOS, address, SSN, statement number

200

The amount of time you need to give notice that won't be at work for the day

What is 2 hours

200
Medicare patient pays a monthly premium for outpatient medical services

What is Part B

200

RA

What is Remittance Advice

400
Information you need if a claims manager from L&I calls to inquire on a patient that is registered with insurance or self-pay to update their account

What is patient's name, DOB, DOS, CR#, claim's adjuster's name and phone number, claim number, DOI, name of employer

400

WA state law prohibits employees to skip this unless in direct patient care areas

What is lunch

400

An example of plan F, G, or N

What is Supplemental to Medicare

400

AR

What is Accounts Receivable

600

Difference between Medicare coverages 

What is A - Hospital, B - Outpatient, C - Medicare Advantage, D - Prescription

600

Need to scan into images in Rev Cycle to prove patient has expired

What is a Certified Death Certificate

600

Document with step-by-step instructions on how to complete a process or procedure

What is a Job Aid

600

What is a Medicare/Medicaid recipient

600

GFE

What is a Good Faith Estimate

800

Set dollar amount reimbursed for our clinics and behavioral health visits/stay

What is All Inclusive Rate (AIR) / Rural Health Clinic Rate

800

Regulation that started January 1, 2021, hospitals had to make their chargemaster accessible by the public

What is Hospital Price Transparency

800

Medicaid pays for Medicare Part B premiums, deductibles, coinsurance, and copayments

What is Qualified Medicare Beneficiary (QMB)

800

AEM

What is Alien Emergency Medical

1000

Report that shows claims that have been billed but still have outstanding A/R or balance

What is Aged Trial Balance (ATB)

1000

Patient calls to dispute charges on bill, the next steps are

What is verify the patient and relationship, review the patients account including the claims, and physician notes in Powerchart to either answer the question or send to another dept for research and review

1000

***Daily Double***

What general term/department would the Business Office be referred to as?

What is Accounts Receivable

1000

Astria's Medicare Administrator Contractor (MAC)

What is Wisconsin Physician Services (WPS)

1000

ATB

What is Aged Trial Balance

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