Kwik Trip History
Where is Kwik Trip based out of?
La Crosse, WI
When should a safety vest be worn?
Every time a coworker goes outside during their shift
What can you use to see how much food to put on the Hot Spot?
The Production Plan
When should you ID the guest?
When the guest looks under 30
What is our store number?
1169
Who is the CEO of Kwik Trip?
Don Zietlow
How many $20's can you keep in your register?
Policy states up to 3 can be kept in your register
How often should food contact surfaces be cleaned and utensils be switched out?
Minimum of once every 4 hours
Who should you call when unable to work a scheduled shift?
Call the store to see who is working or available to fill your shift and then contact them yourself
Is a name-tag extension required?
Yes, it is required under the uniform policy and you can also lose points on a secret shop
List two of the core values of Kwik Trip
Honesty & Integrity, Respect, Excellence, Humility, Innovation, and Work Ethic
How low can you leave a stack of totes or boxes on the sales floor/backroom?
Must be knee high or taller to prevent a tripping hazard for guests and coworkers
What are three items you need to wear while working with food?
Hairnet or hat, gloves and apron.
Can a coworker keep their phone on them?
No, must be kept in coworker's car or placed in secure area such as lockers or purse
What are all the states that we operate in?
Wisconsin, Minnesota, Iowa, and Illinois
Where was the first Kwik Trip located?
Eau Claire, WI in 1965
When should snow studs should be worn?
They are REQUIRED when the temp is at or below 40 degrees AND there is precipitation (rain, ice, snow) on the ground or falling
When cooking chicken fillets, how many of them should you temp?
Each and every one to ensure it's 165 degrees or higher
When can a coworker use FPD coupons?
Coworkers cannot use FPD coupons or coupons that are included in the store flyers
What are the 5 key points of completing a transaction?
Greet, Ask for fuel, Eye Contact, Suggestive Sell, Thank them and ask them to return
Kwik Trips Mission Statement
To serve our customers and community more effectively than anyone else by treating our customers, co-workers, and suppliers as we, personally, would like to be treated and to make a difference in someone’s life.
Located in the front cabinets, Kwik Net under the safety tab, or on the store dashboard
What 5 food items are required 24 hours a day?
Breadsticks, Jr Cheeseburger, Jr Chicken, Breakfast Croissant, Daily Special Item
What is the most a guest can purchase a money order for?
$1,000 per guest per day
What is the phone number for Operations Support?
608-793-6267