Just The Facts
PIO Roles
Public Information Systems
Mic Check
Messaging
100

The primary goal of this is to persuade the public that preparedness actions are necessary, are supported by community leaders, and do not require extraordinary effort or expense.

A. Military recruitment campaigns

B. Public awareness campaigns

C. Communication planning

D. Hurricane preparedness

B. Public awareness campaigns

100

What is the role of public information?

A. To empower people to make the right decision at the right time

B. To get out the government’s view of the situation

C. To shape a narrative of the situation

D. To provide just enough information to keep the public calm

A. To empower people to make the right decision at the right time

100

This function of public information involves messaging on how to mitigate risk to property and the environment and may lessen the damage inflicted by disasters?

A. Save lives and reduce injury

B. Educate and inform the public and change behavior or attitude

C. Protect property and the environment

D. Provide information to help families reunite

C. Protect property and the environment

100

When preparing for an interview, this step is once you know what you want to say, how can you express it in a sound bite that is clear, concise, and memorable.

A. Update your facts

B. Practice or prep the spokesperson

C. Develop talking points that convey your message 

D. Understand the request and anticipate questions

C. Develop talking points that convey your message

100

This refers to short messages or posts shared on these platforms such as Twitter and Instagram.

A. Websites

B. Blogs

C. Microblogs

D. Social network updates

C. Microblogs

200

When identifying the intended audience, this involves understanding characteristics of your audiences?

A. Demographics

B. Psychographics

C. Behaviors

D. Communications

A. Demographics

200

Which of the following is false about public information campaigns?

A. Gathering personal data for misinformation campaigns

B. Information and educating the public about types of threats and hazards

C. Increasing visibility of potential impacts and support provided

D. Increasing preparedness

A. Gathering personal data for misinformation campaigns

200

The Joint Information System:

A. Is the method of operating during an incident 

B. Is a central location to facilitate JIS

C. Enhances information coordination

D. Reduces misinformation

A. Is the method of operating during an incident

200

This step of the communication model uses the acronym SMART to develop objectives for your goals.

A. Step 1: Assess the current situation

B. Step 2: Set communication goals

C. Step 3: Identify intended audiences

D. Step 4: Develop and pretest messages

B. Step 2: Set communication goals

200

These messages are issued for those events that by themselves would not kill or injure or do damage but indirectly may cause other things to happen that result in a hazard

A. Emergency messages

B. Weather warning

C. Watch messages

D. Amber Alert

A. Emergency messages

300

During a hostile interview, this is what you should do if a reporter misquotes you or puts words in your mouth:

A. Pick one or two questions you feel comfortable with, answer then, and ignore the rest

B. Restate your answer or message and correct the mistakes

C. Stick to your response

D. Be polite but assertive

B. Restate your answer or message and correct the mistakes

300

This item allows PIOs to function in the event they are working outside of their normal place of operation:

A. A go-kit 

B. Packed suitcase

C. Ham radio

D. Social media

A. A go-kit

300

What type of JIC is established to supplement the efforts or several incident JICs in multiple states?

A. Incident

B. Support

C. National

D. Virtual

B. Support

300

This type of nonverbal communication is when you stand straight and align your body with the interviewer.

A. Eye contact

B. Voice

C. Movement

D. Body position

D. Body position

300

This is part of the warning message that provides the probability of occurrence of the impact

A. Magnitude

B. Location

C. Likelihood

D. Specific hazard

C. Likelihood

400

This technique helps the PIO better manage the interview by connecting words to put the interview back on track to your talking points:

A. Bridging

B. Paraphrasing

C. Reversing a negative

D. Alternatives

A. Bridging

400

All of the following is a PIO need at the scene except.

A. Access to workers, leadership, legal staff

B. Involvement in all management

C. Where to set up equipment

D. Trust of coworkers and management

C. Where to set up equipment

400

This step of the communication model involves making revisions, identifying changes needed, and implementing a new plan

A. Step 5: Select channels and activities

B. Step 6: Develop and action plan

C. Step 7: Develop and pretest materials

D. Step 8: Implement, evaluate, and modify plan

D. Step 8: Implement, evaluate, and modify plan

400

When should the responsive dissemination of public information occur during a disaster?

A. The moment the crisis occurs

B. Only after the disaster has occurs

C. Only during the recovery stage

D. Never

A. The moment the crisis occurs

400

Key messages, talking points, and other written products not meant for public consumption are:

A. Public service announcements

B. Internal Products (Unit 4, Visual 5)

C. Media advisory

D. External products

B. Internal Products

500

This is issued when a hazardous event that poses a threat to life or property is occurring, is imminent, or has a very high probability of occurring:

A. Warning

B. Watch

C. Emergency

D. Alert

A. Warning

500

What is a trigger for JIC activation?

A. When evacuations occur

B. Emergency Management Assistance Compact (EMAC) is activated

C. Multiple media inquiries

D. Upon recommendation from PIO to leadership or request of the IC

D. Upon recommendation from PIO to leadership or request of the IC

500

Which statement is not a reason to use media pools?

A. Don’t overuse the media pool

B. Media pools allow you to provide access under a more controlled system

C. Use the media pool to make your job easier

D. A media pool is one representative from each type of media

C. Use the media pool to make your job easier

500

NIMS describes an ongoing cycle that involves four steps in getting information to the public. These steps include gathering, verifying, coordinating, and _____________.

A. Disseminating

B. Questioning

C. Functioning

D. Reporting

A. Disseminating

500

Which of the seven Cs of communication is considering the feelings or view of an audience in a friendly manner?

A. Completeness

B. Courtesy 

C. Clarity

D. Consideration

B. Courtesy

M
e
n
u