Batteries
What does BMS stand for and what is it's function?
Battery management system
Consistently checks cell function and protects battery
Can you update the enviolo firmware through Turbo Studio?
NO
What bikes can you use Service Manager for?
A customer comes in with a battery they say has been recalled - what battery is it? and What steps will you take to verify if it is a recalled battery?
Gen 1 MTB trail battery
Check that the production is included in the recall by checking the technical bulletin
Or plug into Turbo Studio - start the recall service action that guides you to the technical bulletin.
Who do you contact for enviolo warranty?
QBP
What bike models currently require the activation process?
Vado SL 2
Levo 4
What is the difference between battery error and battery not found?
battery error means the battery is in error mode.
battery not found means No CAN communication between the display and battery pack
Why do automatiq bikes need the correct QR code scanned?
To write the correct firmware on the automatiq unit?
Where are two places you can see the service history of a bike SN?
Turbo Studio
Specialized App
Give two examples of when a battery will cause motor output reduction?
When the battery is cold - under 0 degrees C
When a battery is below 15% SOC
what are 3 advantages of an enviolo system?
stepless shifting
smooth shifting under load
belts last 3x longer
Minimum drivetrain maintenance
Sprockets last longer
low noise
How do you look at a bikes service history without the bike physically plugged into Turbo Studio?
Bike information - SN