LMM
This is the best report to utilize from PM to ensure hours are scheduled in alignment with your sales and traffic
What is the Daily Driver?
The 5 S's listed in priority order.
What are Stocked, Signed, Sized, Stickered, Styled?
The percentage of in-stock replenishment that has been completed on non-zero items
What is sales efficiency?
Terminated employees divided by total headcount
What is employee turnover rate?
Mexico City
Where was Ricardo born?
The column on the Daily Driver Report that captures the number of customers in the store compared to the number of hours scheduled
What is customer to employee ratio?
The Everywear Tee, High-Rise Pixie Ankle, and Luxe Crew are 1,2 and 3 on this important list
What are the top 3 Women's programs for May?
The process of assessing the execution of a process in detail so that one can develop short term fixes and long term solves.
What is auditing?
What it means to clearly and directly communicate expectations, feedback, and results while listening to learn - both will unlock personal and business growth
What is speak with candor?
Downey, Temecula, Culver City, Mission Valley, Outlets @ Orange
What are the Top Stores that Ricardo managed?
The report that should be at the center of problem-solving conversations with store leaders that are not achieving their NRC goal.
What is the Navyist Associate Report?
The highest volume sales department at Old Navy YTD.
What are knits?
The report will tell you if your store's are compliant for COBC Training.
What is the LEARN Compliance Training Due and Overdue Report?
Employees usually cite this as the reason why they quit
What is a poor relationship with their boss?
Sadie and Andon
What are Ricardo's children's names?
The customer conversation topic that has the greatest positive impact on sales
What are product conversations?
What is needed to complete this sentence for 5 S's for sizing, "Once merchandise is on the floor and signed, ensure it is sized and has the.....
What is "the correct clips on the hangers"?
The 4th largest line item in the SoCal P&L, behind sales, margin and cost of sales.
What is payroll?
The process of assessing and identifying individuals as back-up for potential openings
What is succession planning?
Cal State Northridge
What is the university that Ricardo played football at?
The lever (Traffic, Conversion, UPT, AUR) that would increase sales for the region the most if the region were to match LY's result.
What is UPT?
Determine Reason, Explore Options, Execute Plan and Evaluate Outcome
What are the 4 steps of flexing?
This occurs when the sale price of a markdown item is less than the cost of the item
What is the negative Gross Margin?
It is generally understood that you should do this to promote team stability/morale and to improve the likelihood of the success of leaders in new roles
What are internal promotions?
9 years, 3 years, 1 year
How long was Ricardo a GM, DM and Sr DM?