Stationary/Sleeper/Duo
The raised logo decking on Stationary products primarily serves what function?
Keeping cushions in place
TRUE OR FALSE: On the Power High-leg Recliners the leg and back are independent from each other.
False
How many motors does a Bronze series (3BL) mechanism have?
1 motor
Customer comes in stating she would like a manual recliner for her nursery, where she can soothe the baby, be able to swivel if needed and as quiet as possible. What mechanism would you recommend?
Glider (017)
What are the 4 models that make up the La-Z-Motion (800) series?
Quinault
Acadia
Armitage
Clybourn
How many years is our ComfortCore Seat Cushion warranted for on our Stationary, Sleepers & Duos?
3 years
What is the reasoning for vents in the ottomans that have storage?
Prevent moisture buildup, mold, mildew and odors
What is the weight limit on the Platinum series lifts?
350 lbs
What is the loud clicking noise made when the legs rise higher by shifting your body weight back on a manual rocking recliner (010)?
16-Position Ratchet
TRUE OR FALSE: All the power units in the Reclina-Way (300) and La-Z-Time (440) series come standard with USB ports on the side regardless if remote or not.
True.
What problem does the saddle seat design specifically address in sleeper sofas?
Feeling a hard frame bar when sitting next to the arm
Whats the only Designer Choice chair La-Z-Boy currently offers as a 265 Press Back?
Ferndale
What are at least 5 features that come standard with all our lift recliners.
Side pocket
Hand wand
Safety Springs
OSB frame
Emergency battery back-up
Cam locking back
Front to back S springs
When adding a swivel base to a power recliner, what two key features would you point out to your customer?
Adds 1.5 inches on height
Only can swivel 145 degrees
TRUE OR FALSE: If you get the side toggles on a power La-Z-Time (440) or Reclina-Way (300) they both have memory and home buttons.
False.
Which feature in Duo recliners allows for multiple comfort positions for users with different leg lengths?
Pivoting leg rest
Whats the key difference between 028 and 295 high-leg recliners?
028 has 2 reclining positions and 295 has 3 reclining positions
How many different heat intensities does the Gold lift recliner series have?
2
What four power recliners have P10/P16 mechanisms?
Vail
Sherman
Collage
Habor Town
When you have a 32U loveseat w/o the upgraded wireless remotes, how many toggles will it have?
3 toggles
Name at least 6 features on a Sleeper Sofa.
Fully Padded Interlocking Frame
Comfort Core Seat Cushion
Front to back springs
Oxygenated Poly Fill
4-sided Facetted Legs
Saddle Seat
One-Piece Tubular Steel Legs
Trampoline Decking
Cross-Wire Mattress Support
Dual-Locking Headrest w/ Mattress Retainer
What 3 Designer Choice mechanisms have removable cushions?
215 Swivel
225 Swivel Gliding
235 Stationary Chair
Name at least 3 key differences between our Bronze lifts to our Platinum lifts to upsell a customer.
Zero Gravity
Independent reclining back and legs
Headrest & lumbar
Weight limit 350 vs 300
Box mechanism cover vs exposed base frame
4-sided frame vs 3-sided frame
Most competitors use a balloon that blows up for lumbar support on power recliners. What does La-Z-Boy use?
Scissor-jack steel
The consoles on the La-Z-Motion sectionals come standard with?
2 cupholders
storage top
wireless charging surface w/ 2 USB-C ports