Comfort Compass
Center Windowpane: Heart
What are you keeping that you love?
The Price of Admission
What is 35% DCG Execution?
The minimum purchase price for 12 months Financing.
What is $0?
August 28th - 29th, 2024
What are Bonus Deal Days?
Established down to the individual level, these must be known, met and exceeded for everyday of the sale.
What are goals?
Become a ________ friend.
What is trusted?
The best time to pitch design is after you do this.
What is sketch the room?
The plan code for 48 months financing
What is 368?
The date the Labor Day Sale ends
What is Monday September 9th, 2024?
These are in every upholstery and casegood price tag except for advertised, hot buy and clearance items.
What are pocket tags/squares?
Form utilized to audit the customer interaction and elevate performance.
What are observation sheets?
Besides a follow up plan, one of these should be created with every DCG.
What is a cart/quote?
What is 18 months?
$399 Hot Buy
What is the Collage?
Appointments = Commitment
Commitment =
What is sales?
Most often, this is an unconscious response and not a direct reflection of how the customer feels about the seller.
What is " I'm Just Looking"?
Customers now have this option which was never had before.
What is zero-down financing?
These items are 30% off
Everything except advertised and clearance.
Check these every morning before hitting the sales floor. Customers love instant gratification.
What is stock/available stock?
In the Demonstrate step, we present the style, assess the fit, show key features, benefits and options, and talk about these.
What are LZB warranties and service/protection plans?
In the Cleveland Market, we focus on controlling the flow of communication between the store and the customer. This includes sending the DCG thru email, sending a physical thank you note to all customers and creating one of these in brinks?
What is a follow up plan?
In the Synchrony Business center, this report indicates spending power.
What is the open-to-buy list?
Amherst had 25,000 sent out for them. Every other store sent 500 on their own.
What are saturation letters?
In reviewing carts for the last 90 days, customers who were interested in these items should have been called with a recalculated quote.
What is stationary furniture?