Radio Calls
Lakeview Unit Rules
LL Treatment
Random
LL Protocols
100

What is the correct radio call to receive a vehicle key?

240 to 1000, please respond 5 with a vehicle key

100

What time is breakfast served M-F?

All youth through the line at 7:30 am.  
100

What is the purpose for guidance for staff? 

For each staff member to be clear of youth's triggers, identify when they are becoming dysregulated, and help youth self or co-regulate with their support tools.  

100

How do you shout out a team member?

Give them an impression.  :) 

100

When do you restrain a youth? And who do you notify when a restraint occurred?  

Imminent danger to themselves or others. 

The nurse and leadership.

200

What is the correct extension for Lakewood and Passage?

Lakewood - 246

Passage - 487

200

What times does Lakeview transition?

12:00pm - until meds are complete

3:00-3:30 pm - after school/med transition

4:40-4:45 pm - dinner

5:15- after Chores completed

8:00- until meds are complete 



200

What is the restorative approach?

Method for applying trauma-informed care in real-time with youth in residential settings.  Instead of using reward/punishment systems (like points, levels), RA focuses on healing, relationships, and building skills.  

200

Who is Jeff Pease?

Vice President of Residential Services
200

When do you notify the internal team of an incident involving a youth? 

Whenever there is an incident report.  

300

What is a code orange?

Lockdown - threat on campus

300

What is the protocol for a youth returning from pass?

Inform the campus supervisor so youth can be wanded, youth to change clothes in seclusion room to be searched.  Search & inventory any items brought back from pass.  

300

Who is able to put a youth on heightened supervision?

Any treatment tech.  

300

How long has Lad Lake been around?

Over 170 years! Lad Lake's history dates back to 1848 as an orphanage.  

300

Who do you file a missing person report too?

Waukesha County Sheriff.  

Whatever county the youth went missing from, the Waukesha County Sheriff must be informed.  

400

If you are in the Lakewood library and a fight breaks out, what is the correct radio call for assistance?

STAT to Lakewood Library

400

When is the youth not supposed to have their mp3 player? 

In the school, in the common areas of the unit (living room & dining area), outings, canteen & gym.  

400

When is it appropriate to make a CPS call? 

In Wisconsin, mandated reporters must immediately report any suspected child abuse or neglect.  

Can ask leadership for additional support or guidance.  

400

When is it appropriate to contact Erika when she is not here?

Emergency with youth, youth missing from care, 

400

When do you notify external teams regarding incident reports?

Missing from care, hospital visits, & law enforcement contact.  

500

List all extensions on campus.  

Lakeview - 240

Sunev - 262

Amarok - 227

Lakewood - 246

Passage - 487

Campus supervisor - 1000

Canteen - 260

500

What is the protocol for taking a youth fishing?

Life vest at all times, only in approved areas, youth not on heightened supervision.  

500

What is trauma-informed care? 

A framework that recognizes the widespread impact of trauma and focuses on creating a supportive environment that avoids traumatization.  

5 Core Principles:

Safety (physical & emotional), trustworthiness, choice, collaboration, and empowerment.  

500

What is Lad Lake's mission statement? 

To guide the growth of youth and families so they can reach their fullest potential.

500

What is the protocol for closed door seclusions?  (Age and times?) 

*Need authorization from on call administrator*

(Or Jeff Pease, LaTunya Peavy, Cris Baumeister)

Door closed longer than 15 minutes (age 9 and under)

Door closed longer than 30 minutes (age 10-13)

Door closed longer than 1 hour (age 14 and older)

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