Environment of Care
What do we do t prevent storing expired supplies in the clinic?
Rotate stock. FIFO: First in, First out.
What is the interpretive services policy called and where is it found on Molli?
Language and Disability Interpretive Services Policy and Refusal Forms.
Found on PolicyStat.
True/False: The MA Scope of Practice policy states that the Medical Assistant must demonstrate training and competence before performing any medical or technical services.
True
What does DNV stand for?
Det Norske Veritas
What is Tim's favorite NFL Football team?
Tennessee Titians
How many inches from the sink should items be stored?
12 inches
What are the 4 ways MLH provides an approved interpreter?
1. In person. 2. Blue phones 3. VRI or Video 4. Deaf connect of the Midsouth
How many inches from the ceiling should supplies be stored?
18 inches.
What is the name of the self-check technique used t prevent patient safety errors?
STAR (Stop, Think, Act, Review)
What is Akisha's Favorite color?
pink
What is RACE and PASS?
Rescue, Alarm, Confine, Extinguish.
Pull, Aim, Squeeze, Sweep
When are patents required o sign the refusal form?
Only during an EMR downtown, otherwise you document refusals in the EMR.
True/False: A provider must be physically present in the exam room during medication administration.
False
What is the name of the communication tool that should be used when communicating patient information to providers?
SBAR
What is Alexandria's cats First and middle name?
Stella Rose
How do you verify that your xray aprons have been inspected?
By checking the ring (color tag) and the barcode.
True or False: If a patient refuses interpretive services, the patient may use a minor (A person under 18 years of age) to assist with medical / clinical communications.
False
If you spill thin prep (formaldehyde) where do you find the information for cleaning up the spill? What is the name of it?
The SDS (Safety Data Sheet) are found on Molli.
Complaints and Grievances: How many calendar days do we have to respond to a grievance with a letter?
10 days.
How many kids does Rebecca have? What is their gender?
2 girls
From the top to the bottom, in what order are supplies stored in the clean supply room?
Sterile, Clean, Wet
Spanish-Speaking patient comes into the clinic for care. What are the steps for initiating interpretive services for this patient?
1. Ask the patient for their preferred language. 2. Call cyracom or use the blue phone to assist the patient throughout the entire visit .3. If the patient refuses, we obtain the refusal using cyracom and document in the EMR.
Name the 3 red rules.
1. Two patient identifiers. 2. Double check for high risks meds. 3. Time out for procedures.
What are the steps for the double check process for specimens?
2 people, reading the name/dob out loud, 1 person has the req, the other has the speciemen. verify name and dob with the orders.
When is Alona's wedding month/year?
May 18, 2024