Guests
Policies
TDR
Coworkers
Front Desk
100

Rules don't apply to this guest.

Who is Pete?

100

Employees can wear these on Steeler game days.

What are jerseys?

100

Everyone's favorite menu item.

What are chicken tenders?

100

The only houseman who does anything.

Who is Lian?

100

Virtual Market orders can only be processed at this desk.

What is Desk 2?

200

This guest regularly brings food for Mary and sometimes the rest of the Front Desk. Recently had hip surgery.

Who is Mrs. Fu?

200

Guests need two things to check in: their _____, and a ______.

What is photo ID and a physical card.

200

The best seats in the TDR overlook the _______ River,

What is the Allegheny?

200

Furry.

Who is Donna?

200

Where we put down guests who can't check in yet.

What is the call sheet?

300

This guest always asks for a long list of our free items, especially two laundry bags.

Who is Janet Possino?

300

The fee for smoking.

What is $350?

300

Always gone by the night shift.

What is dessert?

300

The casino's only bilingual host.

Who is Derek Han?

300

The pizza place we recommend to guests.

What is Cafe Milano?

400

Two-year-old son of Ngoc and Hung Tran

Who is Jimmy?

400

A reservation needs to be cancelled _____ before arrival, otherwise the guest will still have to pay.

48 hours

400

Frequently used flavor.

What is lemon?

400

Their spouse works at Live! Casino.

Who is Shamieka?

400

We give a key to workers of this restaurant to  deliver room service. 

What is the Wheelhouse?

500

From an email we received:


Thank you so much for all help today with our clients checking,

____ loves the suite and he wants to extend his suite for check out Nov 19

Who is Yung Gravy?

500

Only supervisors can handle this.

What is lost and found?

500

Usually good, though sometimes hard.

What is rice pilaf?

500

This security guard has his name on his license plate. 

Who is Brad?

500

The system we use for the Virtual Marketplace.

What is Micros?

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