Rules don't apply to this guest.
Who is Pete?
Employees can wear these on Steeler game days.
What are jerseys?
Everyone's favorite menu item.
What are chicken tenders?
The only houseman who does anything.
Who is Lian?
Virtual Market orders can only be processed at this desk.
What is Desk 2?
This guest regularly brings food for Mary and sometimes the rest of the Front Desk. Recently had hip surgery.
Who is Mrs. Fu?
Guests need two things to check in: their _____, and a ______.
What is photo ID and a physical card.
The best seats in the TDR overlook the _______ River,
What is the Allegheny?
Furry.
Who is Donna?
Where we put down guests who can't check in yet.
What is the call sheet?
This guest always asks for a long list of our free items, especially two laundry bags.
Who is Janet Possino?
The fee for smoking.
What is $350?
Always gone by the night shift.
What is dessert?
The casino's only bilingual host.
Who is Derek Han?
The pizza place we recommend to guests.
What is Cafe Milano?
Two-year-old son of Ngoc and Hung Tran
Who is Jimmy?
A reservation needs to be cancelled _____ before arrival, otherwise the guest will still have to pay.
48 hours
Frequently used flavor.
What is lemon?
Their spouse works at Live! Casino.
Who is Shamieka?
We give a key to workers of this restaurant to deliver room service.
What is the Wheelhouse?
From an email we received:
Thank you so much for all help today with our clients checking,
____ loves the suite and he wants to extend his suite for check out Nov 19
Who is Yung Gravy?
Only supervisors can handle this.
What is lost and found?
Usually good, though sometimes hard.
What is rice pilaf?
This security guard has his name on his license plate.
Who is Brad?
The system we use for the Virtual Marketplace.
What is Micros?