PAYMENT DIPLOMACY (Presentation)
What should you include in every payment request?
Invoice ID, amount, due date, and payment instructions
When was the Chilanzar Metro Line launched?
November 6, 1977
Which countries are double landlocked?
Uzbekistan, Liechtenstein
What type of tourism involves visiting areas with high crime, poverty, or social problems to understand their reality?
SlumTourism
Which a characteristic of the MICE segment?
Organization of events, conferences, business trips
What tone should be used in payment emails?
Neutral and friendly
When was the Uzbek SSR formed?
October 27, 1924
Which layer of the atmosphere contains the ozone layer?
Stratosphere
What is the term for the totality of enterprises and institutions aimed at satisfying tourist needs?
TourismIndustry
What format is used for quick analysis of menu efficiency?
Popularity and Profitability Matrix (Menu Engineering Matrix)
What does “friendly reminder” mean?
A polite way to remind about payment
What was the policy of rebuilding Europe after WWII called?
MarshallPlan
Through how many countries does the Danube flow?
10
What is the management model focused on long-term development, setting priorities, and creating implementation mechanisms?
StrategicManagement
What is the name of the metric that reflects the revenue generated by a restaurant per available seating hour?
RevPASH
Name one reason for non-response.
Oversight / dispute / financial issues / avoidance
Which Ottoman emperor conquered Constantinople?
Mehmed 2
The longest river in Italy?
Po
Accommodation + full breakfast (buffet, English breakfast) — what is the plan?
AB
What is the name of the indicator for revenue per employee?
Revenue per employee
What are the three key principles of payment recovery?
Be clear, be human, be strategic
Under which emperor did the Roman Empire reach its peak?
Trajan
What is the name of the supercontinent that existed before Pangaea?
Rodinia
What is the term for tourism involving visiting places associated with death and tragedy?
DarkTourism
What metric is particularly important for evaluating the effectiveness of a hotel's advertising campaign?
ROI