17 E & More
Project NEO
Mac Attack
iPad Air
WWYR
100

What is the name of the new color being introduced to the 17 E lineup? 

Soft Pink

100

What colors do MacBook NEO come in? Exact names please. 

Silver, Blush, Citrus, Indigo

100

TRUE or FALSE? The colors for new MacBook Air and MacBook Pro are different than previous model? 

FALSE!

100

TRUE or FALSE? The colors of the new iPad Air lineup are the same as the M3 lineup.

TRUE!

100

A customer comes in looking to get their child a simple and affordable laptop for high school. They just want something simple to use, easy to take around, and is usable for day things. 

WWYR???

A Macbook NEO, with services such as Apple TV and Apple Music. Maybe an AirTag to attach to backpack just in case. 

200

What are 3 differences between 16 E and 17 E? 

1. A19 Chip

2. Magsafe Charging

3. 17 E has 48MP Fusion Camera System vs. 16 E 2-in-1 Camera System.

200

What is the average battery life span on the MacBook NEO?

16 hours! 

200

What chips are available in the MacBook Pro Lineup?

M5, M5 Pro, and M5 Max Chip.

200

What is new with iPad Air?

M4 chip

200
A Customer comes in with an iPhone SE and explains to you that they'd like to upgrade however they want a phone that is similar to what they have. "They don't want to figure out anything new". 


WWYR?

Recommending 17 e, simple design, simple tools, and will last you a long time. Sign them up for a Today @ Apple class, and some fun services they can enjoy on their own. 

Nothing wrong with being a Beginner, show them how fun it is to learn new things!

300

What are the names of the new iPhone case colors that are being introduced? 

Soft Pink (17e), Vanilla, Bright Guava, Electric Lavender (17 only) 

300

What processing chip does MacBook NEO have?

A18 Pro Chip
300

What are 3 key differences between new MacBook Air and previous MacBook Air?

1. M4 chip vs. M5 chip.

2. 40W Dynamic Power Adapter in box instead of 35W Dual Power Adapter. 

3. MacBook Air M5 starts at 512GB instead of 256GB.

300

TRUE or FALSE? The new iPad Air is available in these storage options : 256GB, 512GB, 1TB, and 2TB.

FALSE. 128GB, 256GB, 512GB, and 1TB only.

300

A customer comes in with an iPad Air M1 chip, it stopped charging on them and they need it for school. 

WWYR?

iPad Air M4 chip, 11 inch. Apply student discount for affordability options and add Apple TV and Apple Music services.

400

TRUE or FALSE? 17 e has the camera control feature now!

FALSE!

400

What is the main difference between 256GB model and 512GB model?

512GB model has Touch ID, 256GB does not. It does however have the ability to lock device with the Lock Key. 

400

TRUE or FALSE? MacBook Air is available in the M5 and M5 Pro chip now. 

FALSE. Only available in M5 chip. 

400

Which Apple Pencil is compatible with the entire iPad line up?

Apple Pencil USB-C

400

A customer comes in, they are starting a new business and want a laptop that would be perfect for running most of their work on. They want something that can support multiple projects and can be easy to travel with. 

MacBook Pro M5 chip, or M5 Pro chip. Connect them with the business team for more support and offer some fun services. 

500

Would you buy the 17 e? 

YES!

500

Explain the key takeaways to going for MacBook NEO over any other device as if explaining to a customer. 

Any answer will suffice

500

Differentiate the differences between M5 chip and M5 Pro chip as if you are explaining it to a customer. 

Any answer will suffice, good job! 

500

Would you buy the iPad Air? 

YES!

500

A customer comes in, looking to purchase multiple products. Specifically wanting laptops and iPads that are kid friendly for the school they teach at. 

WWYR?

Macbook Neo paired with iPad A16 would work well, however connect them with the business team so that they can find other deals that can be better suited for them. 

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