iPhone 13/13 Pro
What iPhone 13 devices support sensor-shift optical image stabilization (OIS)?
Sensor-shift OIS is available on all iPhone 13 devices (iPhone 13, 13 mini, 13 Pro, & 13 Pro Max)
What apps work with Center Stage?
Center Stage works with FaceTime, and will soon support Zoom, WebEx, Explain Everything, DoubleTake, and TikTok.
What is SharePlay?
SharePlay allows you to keep FaceTime conversations going as you watch TV shows & movies, listen to music, or share your screen. Experience content with your family and friends, no matter the distance.
What is eSIM?
eSIM is a new technology that allows users to add a SIM card to iPhone via software rather than a physical card. This enables customers to take advantage of the newest cellular technology faster.
What is iCloud+?
iCloud+ is Apple's premium cloud subscription that gives you more storage and additional features available only to subscribers.
What is Smart HDR 4?
Smart HDR 4 optimizes contrast & lighting in photos taken on iPhone 13 and 13 Pro, while maintaining even skin tones so everyone looks their best.
How much is iPad (9th gen) for education customers?
What is Photo Collections in Messages?
Multiple photos in Messages now appear as a collage or stack of images you can swipe through, cleaning up your message threads. Simply tap to view them all as a grid, add a tapback, or save them to your library.
What devices will support eSIM activation in the Apple Store?
All iPhone 13 devices will use eSIM activation when connecting iPhone in the Apple Store.
What additional features come with an iCloud+ subscription?
Along with up to 2TB of additional storage, customers can take advantage of the new Hide my Email feature, store HomeKit Secure Video, a custom email domain, and Private Relay.
What are Photographic Styles?
Photographic Styles create a personalized look for your photos. Unlike filters, Styles selectively apply adjustments to the right areas, while preserving skin tones.
What Special Carrier Offers are available with iPad and iPad mini?
T-Mobile/Sprint: Get a $200 virtual prepaid MasterCard when activating a new iPad on an eligible data plan.
Verizon: Get a $200 Verizon e-gift card after you activate your new iPad on an eligible data plan.
Check Hello or apple.com for details on how to redeem these offers.
What changes about Notifications in iOS 15?
Along with a complete redesign with contact photos and larger app icons to make them easier to identify, Notifications now offers Notification summary, which allows you to quickly catch up on a collection of notifications based on a daily schedule you set.
Is there any differences in EasyPay regarding eSIM activation?
Aside from selecting eSIM activation in the activation screen of Ways to Buy, eSIM activation works exactly the same as a physical SIM activation would.
How much does iCloud+ cost?
iCloud+ is the same price as your current iCloud storage subscription:
50GB: .99, 200GB: 2.99, 2TB: 9.99
What did Apple change with iPhone 13 that continues our environmental efforts?
True or False: iPad mini now uses Face ID to authenticate and secure your device.
False. iPad mini features Touch ID on the lock button, similar to that of the iPad Air.
What is Focus?
Focus helps you stay in the moment when you need to concentrate or step away. Choose a pre-made Focus or create your own to allow only the notifications you want. You can even show your Focus status automatically in Messages to notify others.
What are the customer benefits to eSIM activation?
eSIM allows for simpler activation since there is no physical SIM card to move or swap, and Dual SIM with eSIM allows for multiple lines on the same device.
How does Hide My Email work?
Hide My Email creates random, unique, and unlimited email addresses that automatically forward mail to your inbox, without sharing your personal email. This can be done through Sign in with Apple in certain apps, as well as iCloud+ in Safari.
What is ProRes?
ProRes is a video standard that delivers broadcast-ready content on the go with high color fidelity and low compression. With iPhone 13 Pro, you can now record, edit and deliver a ProRes project entirely on the go, or easily bring footage in ProRes directly from iPhone into Final Cut Pro on your Mac.
iPad (9th gen) is compatible with the iPad Smart Keyboard. iPad mini (6th gen) can use other bluetooth keyboards.
True or false: You can now add your Driver's License to Wallet in iOS 15.
True. iOS 15 now allows users to add their Driver's License, State ID, or even their home keys to the Wallet app. Availability is dependent on region.
Will erasing a customer's device deactivate service on their iPhone's eSIM?
In order to deactivate service, customers must go into Settings > Cellular > select the eSIM plan they want to erase > Remove Cellular Plan. Then proceed with erasing the device for a return or exchange.
What is Private Relay?
iCloud Private Relay helps keep your internet activity private by hiding your IP address and browsing activity in Safari and protects your unencrypted internet traffic so that no one (including Apple) can see both who you are and what sites you're visiting.