iOS 18/Apple Intelligence
Carrier Deals
iPhone 16 & 16 Pro
Apple Watch
AirPods
100

What iOS version will support Apple Intelligence and how do you add it to your iPhone?

iOS 18.1 / Go to Settings, tap Apple Intelligence & Siri, and tap Join the Apple Intelligence Waitlist. 

100

How can customers get $1000 off iPhone 16 models with Boost Mobile?

No trade in required with $65/month "Infinite Access" Plan. Customers can trade in an iPhone 12 or later and get up $650 trade-in credit, will be applied to their rate plan cost. 

100

What are the display sizes for the iPhone 16 and iPhone 16 Pro Max?

16 and 16 Plus: 6.1-inch and 6.7 inch, 16 Pro and 16 Pro Max: 6.3-inch and 6.9-inch

100

What finishes, colors, and sizes do the Apple Watch Series 10 come in?

Aluminum and Titanium. Jet Black, Rose Gold, Silver. 42mm and 46mm.

100

How do you control music and calls with the AirPods Max?

Digital Crown

200

How does ChatGPT work with Apple Intelligence, and do you need an account?

ChatGPT is integrated into Siri and Writing tools. Customers control when ChatGPT is used and will be asked before any of their information is shared. Anyone can access for free, no account needed; ChatGPT subscribers can connect their account to access paid experiences. 

200

How can customers get $1000 off iPhone 16 models with Verizon?

$1000 toward up to Pro model w/ Unlimited Ultimate Plan and Trade In 7 Plus or up. Damaged Trade Ins (not zero-value) are eligible. $930 toward 16 Plus with 7 Plus and up trade in, $830 toward 16 with 7 Plus and up.

200

What colors do the iPhone 16 and iPhone 16 Pro come in?

16: Ultramarine, Teal, Pink, White, Black. 16 Pro: Desert Titanium, Natural Titanium, White Titanium, Black Titanium.

200

Which health metrics can customers track during their sleep in the Vitals app?

Heart rate, blood oxygen, wrist temperature, respiratory rate, sleep duration.

200

Which AirPods Models have Conversation Awareness and Personalized Volume?

AirPods 4 with Active Noise Cancellation and AirPods Pro 2

300

Are user requests collected when they interact with Apple Intelligence? 

User requests are not stored or made accessible to Apple. Many models built into A.I. run entirely on device, and A.I. also uses Private Cloud Compute to draw on larger, server based models built by Apple.

300

How can customers get up to $1000 off iPhone 16 models with T-Mobile?

$1000 toward 16 models with trade In of 11 Pro and up on Go5G Next Plus Plan. $800 in credit on Go5G Plus. Damaged devices don't qualify.

300

How do you launch the Camera app, take a photo, and open controls? How do you switch controls?

Click Camera Control to launch the Camera app. Click again to instantly take a photo. A light press opens controls. A double light press will open controls, then slide to adjust that setting. 

300

Which features will customers who want to use Series 10 for water activities like swimming, surfing, or snorkeling?

6-meter depth gauge, water temperature sensor, Depth app

300

Which AirPods model has the most hours of listening, talk time, or movie playback on a single charge with Active Noise Cancellation and Spacial Audio turned on?

AirPods Max

400

When will more languages be supported by Apple Intelligence?

Next year, Chinese, French, Japanese, and Spanish will come to Apple Intelligence. 
400

How can customers get up to $1000 off iPhone 16 models with AT&T?

$1000 toward 16 Pro or Pro Max with Trade in iPhone 12 or up. Any AT&T Installment Plan Damaged Trade In does not quality. $800 for 16 or 16 Plus with 12 or up.

400

What are the fast charging capabilities of the iPhone 16 and 16 Pro?

Up to 50% charge in around 30 minutes with 30W adapter or higher with USB-C cable or MagSafe


400

What feature will allow you to sound crisp and clear on phone calls, even in loud enviroments?

Voice Isolation

400

Which AirPods model have Precision Finding?

AirPods Pro 2

500

Name two features of Apple Intelligence or iOS 18 that would benefit a business customer or a day to day user. 

What is...

500

Pick a supported carrier and highlight its features and benefits. 

What is...
500

How was hardware inside the 16 Pro models designed to support high-intensity experiences like gaming?

New internal design improves heat dissipation and efficiency (for up to 20% sustained performance)

500

What can customers play through the built-in speaker on Series 10?

Phone calls, music, and phone calls

500

Which AirPods Models can charge with a Apple Watch charger?

AirPods 4 with Active Noise Cancellation and AirPods Pro 2

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