Certification
How many points is the multipoint inspection?
161 multipoint inspection
4 Year/50k mileage
Basic
With the trip protection covered by LexusCare when you purchase an L/Cert vehicle, how many nights of lodging and meals are reimbursed?
3 Nights
2023 marks the _____th year in a row that U.S. News & World Report has named L/Certified by Lexus the “Best CPO Program.
6th year!
If a vehicle has a recall, is it still eligible?
Only if its completed.
2 Year/Unlimited
Roadside Assistance/Trip Interruption
8+ Hours
True or False: L/Cert vehicles are also commonly referred to as "Lexus Secondhand Vehicles"
False
T or F: One point of the certification inspection is verifying that the seatbelts extend/retract smoothly?
True
6 years/Unlimited mileage
L/Cert limited warranty
Upon purchasing a L/Cert vehicle, you receive complimentary maintenance. How long is this coverage for the vehicle since DOFU?
2 Years/20k Miles
Who does L/Cert used to get trade in values?
Kelly Blue Book
T or F: Technicians follow a specific checklist to ensure that the multipoint inspection gets proper certification?
True
What is the L/Cert leasing range?
24-48 months
Roadside assistance: If towing by a roadside assistance provider is unavailable, is towing to the nearest Lexus dealer reimburseable?
Yes! (duh)
What year did the L/Cert program launch?
1996
How many signatures are required on the digital multipoint inspection checklist including the customer's?
4
What age of vehicles are eligible for this program?
Current year through 4-year-old pre-owned vehicles are eligible.
Who is the main point of contact at HQ for L/Cert?
Eric "The Wizard" Baker
or Rick Williams
What percentage of L/Certified customers either buy a new Lexus or another certified pre-owned vehicle when they go to repurchase.
65%