Benefits
Do part-time associates receive PTO?
No
What steps should you take when a guest or an associate is being harassed?
Immediately call PS or call LP if it involves a guest.
Are associates allowed to use the pools at LCR?
Yes, as long as they complete the resort use form.
What type of leave can an associate use for personal reasons, and how long must they be employed to be eligible?
Personal Leave and eligible after 90 days.
Can associates go over 40 hours of PTO?
No
If an associate has 5 occurrences for tardiness, what is the level of documentation?
Final Written Warning & must issue with PS.
Which section of the Associate Guide should you reference if an associate is exhibiting unusual behavior, such as slurred speech and glassy eyes?
For Cause Testing or Reasonable Suspicion
What does FMLA stand for?
Family Medical Leave of Absence
What is the minimum age an associate must be to participate in the 401(k) plan?
21
Define No-Call No-Show?
Associate fails to notify their manager or supervisor within two (2) hours after their start of the shift.
What are the three designated parking areas for associates?
Golf Range, Mira Vista or West Lot
Which types of leaves of absence are considered job-protected?
FMLA, ADA, Reasonable Accommodations and Military Service
DAILY DOUBLE!!!!
What are the observed holidays at LCR?
New Year's Day, MLK Day, Memorial Day, 4th of July, Labor Day, Thanksgiving & Christmas.
What level of disciplinary action is issued for failing to return a master key on the same day?
Final Written Warning for Policy Violation.
Which form should be used to track attendance?
Attendance Tracker
What are the two primary requirements for FMLA eligibility?
Must have worked at least 1,250 hours and have a minimum of 1 year of service with the company.